Panda Express 1100 South Hayes Street, Arlington, VA 22202

"terrible place. I ordered my food sat there for almost a hour waiting for my food. continuously showing every employee my order number while they are laughing and joking having a good old time. I was down there so long my phone died they already took the money from my bank account which I showed them multiple times with I ended up sitting there for a hour just to not get any food while they were making orders for a hour. very unprofessional everybody down there. nobody including the manager cannot do their job. the manager doesn’t posses the basic customer skills to do his job. I was speaking to him and he just walked off while I was speaking which was very unprofessional I will never buy food from there again and I will be disputing the charge. they are lucky I couldn’t give them zero stars because if I could I would. on top of that they are always rude down there. dont ever go here I’m trying to save you your time and money"

"Food was cold. They missed chicken teriyaki, barely any beef (90% broccoli). Barely any chow mein. Very disappointed ☹️. Do NOT order from this location, save your money"

"Got takeout today as part of a T-Mobile Tuesdays promotion and the lady at the counter was extremely rude to me and kept repeating that only one of my two orders (that my brother and I ordered separately because I paid with two different cards but both orders were under my name for pickup). She refused to hand me my second order. She forced me to show her my order history which I did and I went back and forth on showing her both orders and she still refused saying I was lying. Unfortunately, this is a norm at this Panda. I actually used to work at Panda Express at my first job in one of the highest ranked locations in Texas. We would make fresh batches of food every 2-3 minutes during heavy traffic hours. The mall this Panda is at is always busy, and Panda always has a line. However, their quality is AWFUL and this location should be evaluated and put under new management with new staff. Food quality: 1. Food is always soggy x3 amounts of vegetable over the meat ratio, which isn’t the standard for other Panda’s. I’ve gotten food poisoning from this one at least once to the point where I avoid this location. The quality is far below Panda Express standards. THE SERVICE: AWFUL! No one that is there wants to work there. The DMV doesn’t have the best customer service, but for a busy mall you would at least expect a bit of humility from the employees. Online order pickup is a mess because the employees just tell you to get in line and cause havoc with other customers already in line and embarrass you in front of them even after you tell them online order more than three times. They are so condescending and not properly trained. They don’t really seem to follow health protocols as I’ve seen their surface counters dirty many times and employees not washing their hands every so often after touching new things. When I worked at Panda, I washed my hands so often that they would crack because how on top of higiene the manager there was. Avoid this Panda if you can. If you can’t, expect to be treated poorly and low quality food."

"Ordered the new black pepper beef. It's $1.25 extra, bringing my plate total (with drink) to $15.00. I actually received half an onion, some peppers, and THREE CUBES OF BEEF. I don't normally complain but this is a rip-off."

"Food was amazing!!!! Best fast food Chinese I've ever had PERIOD! The food really was amazing so sad we don't have these back home. Staff were also really nice and helpful if you want to try any of the dishes just ask for a taste and they will give you some on a cocktail stick no issues. Seriously amazing stuff would be a 6star if I could!"