Walgreens

"I was at Store on December 24, 2023 at about 9 pm . Looking for Folic Acid Tablets. I asked for help in finding it, the gentleman who claimed to be Manager, did not find it and mentioned that may be we stopped carrying it any more and if i need i can order online. I told him its regular medication , then he said the company changes its strategies at six months and may be available in future. I went to nearby CVS and it was available there."

"This review is specifically about the pharmacy department at this location. The pharmacy manager is in dire need of serious training. I feel the pharmacy manager, Nicole, was not 100% honest and got frustrated because I tried to bring it to her attention. She should learn how to listen and not talk over customers by siting legalities, policies, and argue her prescriptive. She clearly had an adult temper tantrum because her listening skills are inadequate. I switched all of my prescriptions to My Dr's Pharmacy in Herndon. They have a 4.6 Google review and after speaking with the Pharmacist there I can see why. He is amazing. He gave me all of the time I required, answered all of my questions thoroughly, and I did not feel like I was being schlepped off or a nuisance. Lastly, to end on a positive, Brent, the General Manager at Walgreens, did impress me because he did follow up about my questions. Good luck with staying in business and keeping your job, Nicole. I know you're right, in that, there are better pharmacies to give my business. **Any response to my review, other than thank you, will be disingenuous and an attempt to justify poor behaviors**"

"This review is for the store part of Walgreens, not the pharmacy (I go somewhere else for my medication). I come to Walgreens for the buy-one-get-one-free deals on gummy supplements. That amount of gummies for a great price keeps me well-stocked at home for a few months at a time. Every time I've been there, the aises have been clean and organized. I've needed to ask the staff once or twice to help me find something and I was pleased with the assistance each time. The location of right off Elden St. on a corner, which is convenient to find. The parking lot is pretty big and has two entrances (one on each street), with plenty of spaces usually available"

"Been coming here for a year, refilling 3-4 times. I have a problem with my order every time with this pharmacy. The first time I filled I was told my prescription was filled and never was, ended up waiting another day and some change to get it. Second time I got a refill, the lady was rude on the phone trying to correct my pronunciation of Escitalopram as if it made a damn difference. The past two times I got an “unable to fill prescription” error through the app despite having refills available. This time, I processed my refill, got a notification it was received, then it was never filled. So I sent another order, received, same thing, not filled. So I called and was able to talk to someone but am worried it still won’t be ready tomorrow when I needed it 3 days ago. Very unorganized and unprofessional for a pharmacy. Luckily I have extra pills because I cannot go a single day without my medication. Unfortunately my insurance only covers prescriptions through Walgreens so switching isn’t an option."

"On our way back from Herndon, stopped by a Walgreens and decided to shop there rather than driving to our Ashburn location. First Tuesday of the month so AARP 20% off non-sale items. We found what we were looking to buy and quick exit out of the store. To get back on the main road you do have to drive a bit around since no u turns are allowed."