CVS

"I have never had anything but great service with the Westfield pharmacy. I know it is a tough job in there as I have known several pharmacy employees both here and other stores. Pharmacy work is on your feet all day with almost no breaks and a constant stream of scripts needing to be filled. Thank you to the Westfield pharmacy employees and also those in the rest of the store!!"

"I have been patient and understanding with scripts not being done. I waited a week to stop in to grab my script that when I called, said it would be ready Saturday late afternoon. I get there to pick up on Sunday to be informed that it is on back order and no idea when it will be in! At no point in the past week have they called to inform me to find a different pharmacy. This has happened a few times and the fact that they no longer transfer scripts and you have to call your doctor's is ridiculous! Such a bad company and I will be supporting out of the town pharmacies due to their bad ethics."

"My wife and I was sent here to pick up prescriptions for her family and herself everything was fine at the drive through until a lady named JUDY !!!! asked what we needed my wife said quote on quote " hello I am here to pick up scripts for " and then Gave out last name and she responded and said in a very unprofessional tone " it's a long list when you know what you need then we will give it to you " and she walked away. I told my wife to just go into the store and ask another pharmacist for the medications. Once inside we spoke with another staff member in the pharmacy and I had asked him what the store number was and then JUDY turned around and said loudly 5075 ! I then said mam it your Job to fill prescriptions so we can pick them up she then got angry and said " it's not my job if you don't know what exactly you need ! I know in the past I have been sent to the pharmacy to pick up meds for a family member and not known what it was exactly and was helped with no issue . This lady seriously needs to be talked to bout her Nasty attitude I will be calling Corp. to report this I also am asking anyone who has been to this store and had a bad experience with this pharmacist to please take the time to write a review she does not get away with treating customers this way it's rude unprofessional and un called for so please write a review if she has done this to you or a member in your family as well !!!!"

"WORST Pharmacy team in the history of CVS. Didn't think it could get worse, but it is. They are slow, have no concept of "customer service". They don't seem to know anything about the medications they're filling. Sick of having to wait 20min at the counter and then call out for attention- to then be told they'll be with me soon and wait another 10min. It's worth it to drive out of the way for a different CVS if you're going to the Pharmacy. That being said, the front-of-house team is very nice, and the stock is well maintained."

"Worst pharmacy. My husband called in for a prescription yesterday. Of course it's all automated and you can't talk to a human. They said it would be done at noon and they would text. No text so I went up at 1:30. Well they are all on lunch and the pharmacy is closed until 2. We were supposed to leave for vacation this morning. It's bad enough we had to wait till noon. Why does it take so long to fill a prescription? Please Westfield put another pharmacy in town."