MinuteClinic at CVS

"Had appointments for 3 small children to get vaccinations. Any parents of young children will know how hard it is to get kids "

"I scheduled an appointment for a COVID booster and I got there on time and checked in at the kiosk. There seemed to be another patient inside the doctor's office but no one came out for the next 20 minutes. I heard some talking and laughing from inside, so I had to knock on the door to let the doctor know and the patient came out soon. As walking in, I complained about the wait and he confronted quite strongly saying that he couldn't just "kick people out". But A) That was simply not what I was asking for. B) He didn't seem to have tried to shorten the wait time either. I also prefer to interact with medical professionals in a more humane manner, but when you know there's an appointment scheduled in advance and the person's already checked in and waiting outside, it's also your job to make arrangements, for example, cutting the chatting part down, to make sure everything runs on time as much as possible without kicking people out. At least, just a word of sorry could have helped. Why does it have to be so hard?"

"I'm surprised this CVS is even a 2 star. I've been to the minute clinic several times. It is always a difficulty time when I do come here. Either they can't do something or the minute clinic representative always finds a way to cancel the patients appointment. Her excuse is "it can't be done" also the pharmacy representative is not friendly at all and he seemed as though he did not want to assist customers with questions pertaining to the pharmacy! All around they are rude and disrespectful including the manager. I don't know if this is how they are trained but they should treat each customer as if it were their family member! With respect, courtesy and kindness! Save your energy and time and don't go to this minute clinic, it will just be an added unnecessary headache !"

"I was feeling sick and I decided to go here. The service was extremely fast; I was seen in less than 10 minutes. The doctor was patient and knowledgeable. She took the time to explain the reasons behind my symptoms and what I could do to improve my health, without any judgement. I am already feeling better after 48 hrs. If I had waited to see my Primary Doctor it would have taken weeks for something that even though it was not an emergency, it was of high priority to me due to the way I was feeling. Great service, highly recommended!"

"Used to be a decent place to get quick appointment for routine prescription. The new provider there is just awful. Could not find my records and didn't try to address that issue. Was told I needed to bring my test results with me, despite the fact they have been on file with them for over a year. Does not listen to or address questions. Kept interrupting to say the same thing she already did that did not address my concerns. She told me she "did not have time" to address questions about my health. Completely unacceptable. After going here for over a year I will not be returning."