Virginia Pediatric Group

"Only went there once, but was met at the front desk by staff who looked up at me and said “did you need something?” while I was there to check in (*not in a friendly tone*), a nurse who was wearing a very culturally insensitive sweatshirt that directly offended me, and a wait time of 45 minutes for a routine check up appointment. Everything during the appointment was rushed, my concerns were dismissed quickly, and I am already on the search for a different practice for a follow up visit since the dr. dismissed my requests for a Covid vax for my child and an RSV vax for my child (not sure if this is reflective of their own medical views on vaccines, since my child is eligible for both). I was not satisfied with this practice despite the many positive reviews I read!"

"Dr. Baugh is a very caring and competent pediatrician. I appreciate his prompt attention and valuable input in my kids health matters."

"Dr. Baugh is a world class physician. He is what health care used to be, and should still be. Even in a demanding world of ever changing insurance regulations and requirements - he manages to give personalized, specific, and focused health care to our child. We are very grateful for his expertise."

"Dr. Baugh is an exceptional physician! He’s always so attentive to any of my children’s needs through the years. He’s intelligent, a great diagnostician, compassionate, and always so very thoughtful. He is a one of a kind and a great gift to my family!"

"This review reflects multiple experiences with VPG over several months and at multiple locations. I am incredibly disappointed in my experiences given how high the reviews are for this practice across multiple locations. Visit 1 (Herndon) - 9 Month Check Up My child's appointment was at 9:40 am. Although I filled out and sent all necessary forms and medical records, I arrived 10 min early to ensure that there was ample time to complete additional paperwork as needed. We waited an exceptionally long time (nearly an hour past our appointment time) to be taken back to a room for the baby’s vitals to be taken. After that, we waited almost 30 min before we saw the provider. Once done with the provider, we waited about 15 more min before a nurse came to give my child her shots. From the time I walked into the office to the time I left, we had been in the office for over 2 hours. In total, we were probably with the nurse or doctor for only 10 min of that time. I understand that things come up and sick children take priority, but 2 hours for a healthy well-child visit is an outrageous amount of time for a 9 month old infant. Visit 2 (Fairfax) - Flu Shot #2, Covid Shot #1 I called to schedule my child's second flu shot and first covid shot as a follow up the vaccinations she received during her first visit. I was given a Sat date at Fairfax. I asked if there had been enough time from her first flu shot at her 9 month appointment and the required waiting period for the second flu shot. I was told yes. Upon arriving at the office, I was informed that (1) the appointment was only for a flu shot and not a covid shot and (2) she was 3 days short of the required time needed between the two flu shots. I scheduled an appointment for the following Wednesday for both a flu and a covid shot. Visit 3 (Fairfax) - Flu Shot #2, Covid Shot #1 I arrived for my child's vaccination appointments early and in time to fill out the necessary paperwork. Despite being in the office only 3 days prior and confirming that she was scheduled for both a flu and covid shot, I was told only the appointment was only for a flu shot. Eventually, they agreed to do both vaccinations. I filled out the two short forms and I watched the forms get carried to the tray about 10 ft from where I was waiting with my child. Over the next 30 min, I watched ~3 families who arrived after us and had later appointment times get called back for vaccines while our forms were shuffled to the bottom of the tray. After speaking to the receptionist, they finally called us back. However, they only brought the covid vaccine into the room. I was told, “No one knew that you were here for a flu shot” after the nurse left to get a flu dose despite being told at check in that my child was only scheduled for a flu shot. I then had to re-fill out the form. On my way out of the office, I saw that the original flu shot paper I filled out was the only paper in the tray. Visit 4 (Aldie) - Covid Shot #2 On the Mon before my child was scheduled for her second covid shot, I received a call asking if I was able to come in on that same Mon for her second shot; I was unable to cancel my meetings at the last minute and take my child in. I confirmed my appointment for 9:30 am the next morning. Approximately 1 hour before my child's scheduled appointment time, I received an email saying that her appointment had been canceled with no additional details. Despite several attempts to call and speak to someone at the Aldie office, I was unable to get through. I went to the appointment anyway and my child was promptly seen for her shot. However, the nurse was unaware what covid vaccine dose we were in the office for and believed that my child was also receiving a flu shot. I find it difficult to believe my child's vaccination record was inaccessible as part of her chart / medical record. Overall, my experience with VPG has been extremely negative. There appears to by a systemic issue across all VPG practices regarding efficiency, communication, and medical record review / maintenance."