Dulles Neurology Clinic

"I have had an excellent experience with Dr. Ehsan and recommend him highly. He is an extremely knowledgable and compassionate doctor. I ended up under his care after an emergency where I ended up at the hospital, and I feel very lucky I found him and that he was able to see me quickly. It has been a learning curve adjusting to my new health condition, and I feel he has helped me so much. I am very thankful."

"The staff are all kind, but their organization is abysmal. It's been 18 months since they treated me and I haven't been able to get a word out of them since. Me and my insurance company have been trying nonstop to reach them about my inaccurate bill, but it's impossible."

"Didn’t even have to go in to experience how bad the service is. I was referred by my doctor for my brother wjth special needs and Every time someone answered the call they kept putting me on hold. I was put on hold three times back to back wasting 40 minutes of the time I could’ve spent on finding another specialist"

"I'm actually not sure where to begin. To clarify Dr. Ehsan was really nice, and I appreciate him. However, after my $890 visit plus my $3000 of tests ordered, and 5 months, I don't have a diagnosis. Additionally working with his billing department, getting a 2nd appointment, etc has been a total nightmare. Most of the time the phone was never answered, and my insurance required additional information before they would allow the MRI ordered to count toward my deductible. I waited for 3 weeks, constantly calling his office and asking for them to contact my insurance, before they ever resolved this. Today I received a notice that the bill I paid for $890 well over a month ago is being sent to collections and is unpaid. The billing office however can't do anything for me because their internet is down. I understand things like this happen- but the last time I called, I was told the same story too. They did acknowledge on the phone that this is their fault, but they are sorry they can't help me or prevent it from being sent to collections, or take any notes for me today. I was finally told on a 2nd phone call, that I should make the 30 minute drive to their office to hand them a copy of my bill and proof that I'd paid in person. I've asked for my records to be transferred to another neurologist so I can begin the process with someone else and that request has never been completed either. I made the request twice and finally gave up, but this final issue with my payment not being credited to my account made me decide to write a review and spare others from this experience."