The Home Depot 751 Horsham Road, Lansdale, PA 19446

"Unprofessional attitude! Stuff cannot be found and they know nothing about the products in their area of ​​​​responsibility. Regarding children's workshops: came in the morning at 9 am without a subscription. Children were turned away by the staff due to the fact that they are admitted only by subscription as there is a limited amount of material. We came by subscription next time, and the children were again turned away by the staff because fist came first serve. There is no consistency or clear rules. The manager is not sensitive to customer feedback. We have been using this store for a long time, but the attitude towards customers in this store location forced us to switch to other construction stores. This is how they lose regular customers."

"Really like this location, always well kept. Staff is really nice and welcoming, went in for paint and the employee was so kind and explained the different seals and what to expect. Only having self checkout is a bit annoying however they ha e someone that will work a register if you have too many items that will make self checkout too complicated."

"I made a large curbside order that included 3 bulk bags of detergent. The condition of these bags was horrible. Something had leaked all over the bags and all the ink was coming off the printing on bag and making a mess everywhere. Why would any retailer think these were sellable and not send them back to the distributor as defective / damaged? Perhaps the Home Depot practice is to push all the damaged merchandise onto the curbside customers? Prices are high enough thanks to inflation without big box stores taking advantage of their customers."

"Bad attitude of customer service agent Matthew. He didn't wanna be bothered to process my return. The return policies are so bad that you are better off buying stuff on Amazon or better yet temu as it's 75 percent off pricing compared to home depot. And do not have to deal with attitude of home depots associates."

"The shopping process was very smooth. The store is always very well stocked. The employees are normally on the friendly side. Unfortunately had an experience with an employee who did not have the best customer service skills. Actually, very rude to be exact. I also loved how the box I picked up was in bad condition.. This is an electrical device so I hope there isn't any damage."