Staples

"Hey Staples, interesting website you have. There's no email to contact corporate that I can find, and the feedback and chat buttons on your website aren't working. You are in violation of how your employees are treating customers who are medically unable to wear a mask. Your own website even states there are exemptions. Also, employees are telling customers, after they explain to them why they can't wear one, that Staples is being sued by customers who contracted Covid. Explain to me how anyone could prove where they contracted Covid-19 and sue a corporation? I was confronted by three employees and it was humiliating and I undoubtedly felt discriminated against. I can't believe I have to leave a Google review. We've done business with Staples for a very long time. We even had reps working with us to help handle our orders if needed. Thanks for making it so easy to reach someone."

"Bought a La-Z-Boy office chair in 2021 and also purchased the extended warranty. The chair is used on a daily basis. Just last week the up & down mechanism failed and we filed a warranty claim online with asurion. The claim was processed in a timely manner with asurion, a 3rd party company. We received our e-gift card via email so that we could order a new chair in store or online. I called the Vestal store to see if they had any in stock and they did. I spoke with store manager, Anthony, who was very understanding and accommodating. I brought a copy of the original receipt and the eGift card that I was issed. Upon arrival, Anthony took very good care of me and personally processed the transaction. When I explained to him that the original chair purchased in 11/2021 was "price matched" and with a copy of the original receipt to prove it, he very kindly (he didn't have to) offered the same adjustment. I have purchased many chairs and other office supplies from this store and they are always so helpful and well organized. As a small business owner, it is reassuring to know that a big box store like Staples and the people that represent Staples care about their customers. We are very happy and will be returning for future purchases. Thank you!"

"Everyone knows assistance these days is scarce no matter where you go but the staff here has always been great. The one guy (wish I got his name) was particularly helpful at setting up the app on my phone for deals etc. I love the shipping/printing dept."

"I just went here for a interview my interview was at 10:30 showed up at 10:22 and sat there and waited for the guy till 10:43 nobody showed up.. I ended up leaving very bad first impression especially when you’re hiring… it would be different if he was helping a customer but I could literally see him. He was helping one customer then finished and went and stood infront of the desk"

"DO NOT GET A PROTECTION PLAN FROM HERE!! I bought a desk from staples and I got a protection plan with it, My desk drawer ended up breaking. So I tried to file a claim and realized staples only gave me a duplicate copy of the receipt. So I tried to file a claim but the receipt they gave me didn't have a bar code to scan. So I spent 35 dollars on a protection plan but I can't use it anyways because they didn't give me the original receipt. If I could I would do a 0 star review. Big waste of 250 dollars!"