Staples 110 Moraine Pointe Plaza, Butler, PA 16001

"I visited Staples on 6/12/21 and I was super happy with the service. Julie and Frank at printing services were incredibly personable and brightened my day as they helped me with the lamination services I needed. The lamination pricing was super affordable - I was shocked when I saw how cheap it was because I got lamination done a few weeks back at a different Staples and it cost way more. So I was super happy with the price here and the lamination job turned out great. Julie and Frank had great knowledge of the Staples services I needed and seemed to work well together as employees. I can't speak to other people's past experiences here but I was more than happy with the help I received during my visit. Thank you to Julie and Frank for all of your help"

"The employees are always friendly and helpful here and they always have what I'm looking for. I bought a laptop here and I was having a technical issue with it and my warranty had been expired by one day but they covered it for me anyway since it was so soon after. Their prices may be a little high and their checkout lines a little slow but overall I'm very pleased."

"Staples had my computer for over a month. They was to install a video card. They said card did not work that I had to buy a new power supply. So I did. Video card still didn't work. They said I needed a different video card so I purchased a different one. That still did not work. They told me they have no clue why it doesn't work. So I told them return the video card and just give me my computer back. That's when they informed me that the power supply I purchased two weeks ago doesn't connect up to the CD player. I told them put the old supply back In. Two days later i picked up my computer. I did try to buy a USB to hdmi adapter. The associate at the register did not know how to check my out. The manager he came over told me to go to the other register. So I did the same cashier followed me we tried to cash me out again. She told me that my card wasn't working and if I had a other form of payment. The card has a 35k limit. I told them never mind and left the store furious. I then get to my vehicle and the credit card company sends me a statement of purchase at staples. I go back inside and show them the credit card statement. Needless to say I returned the item and informed them I will NEVER go to staples again."

"Ordered a banner online for same day printing on Thursday. Called the store to let them Know I would not be picking up until Saturday. They said it wouldn't be a problem. I received a confirmation email that the banner was ready for pick up. I showed up at 9:30 Saturday morning - waited for about 20 minutes for them to decide the banner was not there and was never printed. The lovely girl behind the counter said she could print another one and have it ready in 30 minutes - clearly not her fault. I let her know that I was on a tight timeline and needed to leave Butler in 1 hour. I left the store and came back in 45 minutes - banner not ready - still printing. After a few more minutes, she realizes that the banner is completed but has not printed part of the design... She attempts to print another - meaning I have to wait even longer. Another lady offered me a $10 off coupon. The banner is finally done and I was offered a partial refund for the wait - in all over 2 hours! She attempts to do the partial refund back onto my debit card but cannot print a receipt - although assures me that it went through. 5 days later and I am still waiting to see that refund in my account. I called the store today and was told that the refund never went processed on their end and they are unable to do the refund without the card physically in the store - I live over an hour away. By far, some of the absolutely worst customer service I have ever seen. I will only go back to this store so they can process my refund. Seriously, what a ridiculous mess."

"I have to agree with Jim day and his previous review of the print and copy center. Cody was very proficient in operating and dealing with people. He is now at the Franklin location Lucky them. Turnover rate is very high now. Staples or just lack of Good Help in the area.? It's obvious because they put a sub- manager Paul who is totally unqualified and rude over in print & copy and you can tell he doesn't want to be there. This is coming from a person who does work for corporate Staples. And anyone can question me on this. They couldn't even keep Michaela who you can tell actually tried to staff.. God bless the Butler PA and Cranberry TWP Staples You both need that .... Because as far as the print and copy centers go for both of them.... not desirable at all to the important people.. Customers..... BTW. I Do Not work in any Staples location. This is a genuine honest review."