PetSmart

"Always a great store! Only wished there were more cashiers and associates on Saturday. It was very busy, but everyone was so nice and helpful!"

"Very disappointed in the grooming services and was told if tangled again to go somewhere else! So I have no choice but to say what poor service! Evidently they don't need your money and no way my dogs ears were cleaned! She was shaking her head alot when I picked her up and once I checked I saw why! Shame on you! And never been told my dog was acting up in a kennel!"

"Our Family had the Worst Experience here we took our dogs 2 Goldens Retriever and 1 Husky at 2:50pm they said that they will call me to let me know when they were ready. It was 6:45pm and we call to ask if they were ready since we knew they were closing at 7pm the employee name Marissa was taking care of our dogs and she informed us that she was still working on one dog and it would take 30 mins for her to finish ,that she would call us to let us when she was done . So we waited for our call ,and no one called , we started to call and no one was picking up so we rushed to PetSmart Grooming and we saw that the place was close and locked and the lights were shut off so we ask the cashier . She informed us that Marissa had left but someone will come to give us our dogs , we waited for 15 minutes for someone to finally open the door and when you enter you could hear our dogs crying so loud. Apparently Marissa had Left at 7pm and it was now 8pm and not even the manager was notify that they were dogs there . The manager (JOSE)didn’t even know she had left. Our dogs were crying so loud and their eyes were swollen and they seem anxious and scared. This place is Unprofessional no one cares about the dogs and they leave them unattended crying for an hour and no one cared . Even the manager did not give us a call NO ONE . WORST PLACE TO TAKE YOUR DOGS I DO NOT RECOMMEND COMING HERE . We will be waiting for Corporate to call us and give us an Explanation. We want would like the person responsable like SOPHIA the Manager and her Employee MARISSA , to take responsibility on their lack of care for our pets."

"Tony is the best groomer. He talks to you about you about you want. Excellent service!"

"I am very dissatisfied with the service Vs the grooming payment for my dog. Initially I had set aside 81 dollars for grooming, bath, nails, other things and an extra service of 12 dollars for my dog. Being aware that I had knots, not many enough for me to arrive at the store and the woman who served me told me that I must pay 20 dollars more so that they untangle my chest hair with a brush, I still accepted so that they would not leave it without hair . But I pick up my dog ​​and they give it to me completely bare, I can see the color of the skin. What an insufficient and unprofessional service, do you need a clean and untangled dog to leave it normal? My dog ​​was not so entangled that they left it the way they left it, I ask for the return of the 20 dollars, because to leave my dog ​​like this, I would have taken it to any grooming on the street and I do it myself buying a machine shaving. What a lack of professionalism. They definitely don't know how to work and are looking for the easiest solution. And additional they left it uneven. some badly long pieces and others shorter, it shows on his face. They should return all the money."