The Home Depot

"I purchased a Dewalt battery jump starter at this Home Depot about an hour ago. As has been my experience with this store, the personnel were extremely helpful and friendly. I wish I could have gotten the lady’s name that assisted me, because she was exceptional. The Woodbridge store could take some customer service lessons from this store. Being treated well goes a long way towards making customers happy."

"I recently interacted with Jodi at customer service and am beyond impressed by her professionalism and care for customers. It is extremely rare that you get someone, in any capacity, to go above and beyond what is required of them to help out a customer. I’ve been getting the run around by dewalt to replace/repair a lawn mower. Jodi took it upon herself to not only spend time trying to find my transaction in Home Depot’s POS repository but also called DeWalt customer service to try and help me out. If anyone has the pleasure of being able to interact with Jodi, consider yourself in great hands. She is a phenomenal person."

"I’m a tough critic when it comes to these big box stores. Normally their customer service is non existent and the stores are chaotic and poorly run. I’m happy to report that was not the case at this location on a Saturday afternoon! The first thing I noticed walking in was that the cart returns were empty and the parking lot was clean! I was actually pretty shocked. Shock #2 came while I was roaming an isle and an employee approached me and asked if I needed help finding anything! As someone who shops at Home Depot and Lowes way too often, I don’t even remember the last time I didn’t have to seek out an employee when I needed assistance. Other than an “Out of Order” sign on the saw in the lumber section, everything at this location seemed pretty well organized and well run. I saw more employees working at this location then I’ve ever seen at other locations. Maybe I just got lucky with the date and time I shopped here, but this location was 100% better than the Woodbridge location which is always packed and chaotic. I’ll definitely be returning to this location!"

"Store is clean and orgainzed and easy to find what you need. As far as customer service in paint section yesterday, the lady was very rude when I was juat asking a question. And the self check out cashier was very unfriendly. Normal I like shopping at home depot but not recently"

"It's the well known Home Depot. Everything for home improvement to DIY projects. Well maintained, well stocked and friendly service. Not usually busy during the week. Loads of parking and convince make this one a great place."