Aaron's

"So- called GM Chris is the rudest, unprofessional, no customer service having manager I have ever experienced in my life! The fact that he is still in this position says alot about the company. He is running customers away and making the company lose big money. I have been a loyal customer to Aaron's for five years now because of their customer service and willingness to work with the customer. But after the experience I had today I will return my merchandise and never come back."

"I rented from Aaron's many times in the past and have paid off quite a bit of merchandise. It's been a long time since I've used them and decided that I wanted a new living room set. Because of the great customer service and merchandise I received in the past, I decided to return to Aaron's for a living room set and possibly a washer & dryer. After reading the recent reviews and experiencing bad customer service over the phone when I called today, I decided to go somewhere else. The guy seemed bothered that I called, wasn't helpful and could care less if I purchased or not. This is something that I was totally surprised about because I've ALWAYS received great service in the past. Shame on you Aaron's. Bring back the old staff, they cared, they smiled and they offered great service!"

"Terrible place DO NOT rent from here. When I got my dining room table the door on the bottom of it was broken but I still took it. I asked Aaron's to come back and get it because I no longer wanted it to which they refused to due because it was "damaged" and still charged me for the table after i said to end my contract."

"I wish I could give no stars. Lets start with terrible customer service from the so call “ store manager” that dude need some training on how to treat a customer for sure. When they are who made mistakes from the beginning. They drop off my furniture 2 days before the actual drop off time. They left my items there for me to put it together when I did put together they were all mixed up sizes nothing match with anything. Then I called and they took time to drop off the right things again no help to put it together so when I tried again the pieces were broken and again wrong sizes this is 1 week already since the actual date that my items were supposed to be at my home. I called again and store manager answer me with a “ and what do you want me to do about it” not a WE ARE SORRY FOR INCONVENIENCE, not once said we will work on getting the right item for you. Then they said they will drop off my box springs here I am still waiting for it. They expect for us to just stop our lives and wait for them. Mind you you have to call them to remind them to drop off something that you are paying for ."