Mercer Carpet One Floor & Home

"We had a wonderful experience with Mercer! Katlin was especially helpful in assisting us with the best kind of flooring for our needs, and was very communicative through the whole process. The crew did a great job and were very friendly when they were here. We're very happy with our new carpet!"

"They treated me like family, from start to finish. There were some minor twists and turns along the way and Alex W. worked diligently to help me find the right flooring. He was extremely patient, upbeat, went above and beyond every time and made me feel like a priority. He is top notch and cares about his customers. The installer, Dan was absolutely amazing and skilled and I love my new hardwood floors. Dan was incredibly helpful, kind, professional and caring. These traits are rare and I truly value their hard work and dedication!!!"

"I had a great experience with Luis and team! We got our existing hardwood refinished in our hallway/foyer and new hard wood installed in the office. We installed raw hardwood so everything was stained at the same time. Luis made sure to check in with us throughout the process to make sure we were happy with the stain, finish, and moldings. They did a great job matching color between the new and old wood as well. Very happy with are new/old floors!"

"My experience with Mercer was excellent! Jim took the time to fully check over all of our hardwoods and actually recommended we NOT do an area because it wasn't in need of a refinish. Everything was explained and were put on the calendar. Price seemed very reasonable and inline with my expectations. Luis and his team that came to refinish the floors were great! They explained the process, confirmed the color selections, and even made a "test" area for us to compare a couple of closely matched colors we weren't sure about. He sent pictures each day showing each step of the process. We even had a small area that needed a touch up and Luis came that day to take care of it without any complaint. Pictures of before and after. Highly recommend Mercer."

"We had a great experience. My wife and I are getting our home ready to sell so we needed flooring in the bathrooms and carpet throughout. After attempting to use Home Depot, we called Mercer and got a much better deal. The guys at Mercer were easy to talk with. They have been very accommodating and flexible with install dates- I had to push the carpet install back to get more painting finished. As for customer service, they have come out twice to fix minor things for us. We are very happy with the new look of our home- thanks!"