Chipotle Mexican Grill

"This chipotle used to be much better. The food doesn't taste as fresh. Ordering Door Dash is a big no-no, too. Last, the honey chipotle vinaigrette dressing here is really bad now. It tastes like whomever is making it doesn't even follow the recipe. It changed drastically to the point it tastes like just oil. Devastating as I can only eat the bowl with the dressing. Also, why is the hot sauce SUPER hot now?"

"First of all, if i could give 0 stars i would. This is why you SHOULD'NT order food at this location. Me and my friend ordered a steak bowl from this Chipotle a few months ago and everything looked fine and tasted fine until I was about half way done with my bowl I noticed multiple strands of hair and it made me want to throw up all the food and then my friend found a dead fly at the bottom of her bowl. absolutely disgusting, And it's like the workers here don't even wanna work, they're super lazy and rude. Ever since then I've been going to the Chipotle near Publix, they are way more nicer and sanitary then this location."

"They run out of food everytime I come. It’s 7pm & they have no dressing, limes,chips, or tobasco. Cool, I run to target to get limes & tobasco. I get all the way home to find out the bag has my name on it, but the bowls are NOT MINE!!! This was a pick up order.I go all the way back up there & nicely state that my order is wrong. No sympathy, no apology, just “oh you have the wrong order ok let me see”. No accommodations or anything for the waste of my time PLUS I had to go to target to get items they didn’t have at this early time!!! I understand mistakes happen but what happened to good customer service at these times?? Safe to say I declined any food & got a refund. I cannot wait to spend my little $31 at the new chipotle location near Publix. Praying for a good experience & service. This location will never get my money ever again"

"Chipotle has a reputation for fine cooking. But this location is badly maintained. The restaurant was highly dirty. If this is how they upkeep the dining area, what does the kitchen look like? We visited on December 17th. At that time, I am sure they had a heavy amount of customers. But if I come into a place for the good food, my appetite is immediately ruined if I see a place that looks like a landfill. We told an employee to alert the manager that the dining area needed to be cleaned. One employee came out, had 2 drinks and a conversation with his colleagues but never once made an effort to clean the area or send someone else to do it. Even when the customers dwindled down to a few, no effort was made to clean. We sat there for half a hour after we informed the employee of his store’s condition. They could have cleaned at any time but they did not. Definitely not coming back."

"If I could give this place minus zero stars I would. I have worked in the food industry for many years. What I saw today, as a former chef and district manager would have had me letting people go. The hot food area was filthy, looked like it had not been wiped down all day. How can you serve people food from such a disgusting counter area?! Tables were filthy as well, the trash looked like no one had emptied it all day? I cannot understand it, there is no excuse for it there were more than 8 to 10 employees running around like chickens with the heads off in the back. I am horrified at this blatant disregard for basic sanitary and health compliance. This place needs a health inspection and food service inspection. They should definitely lose there SERVE license and certification. Food made us sick. Never again. Stay away unless you want to get upset stomach or worse."