Jimmy John's

"Terrible drivers. Today on 175 a grey Nissan sedan was driving recklessly. Cutting people off and speeding in a 35. I have it all on a dash cam. Maybe drive better when driving for your job."

"Where's the attention to detail? First of all, the sandwiches are good and made with quality products; I love the bread. My issue with JJ's (Hanover location) is training-based: there's no attention to detail. It had been months since I'd ordered from JJ's due to the lack of attention given to the orders. Last night, I thought I'd give JJ's a try again. I checked the box to have the sandwich cut in half - it was not cut in half. I asked for napkins - no napkins in the bag. I would not post a review like this unless the lack of detail had occurred on multiple occasions. I'm not expecting for Jimmy John's to be on the level of some 5-star restaurant. However, if they're offering choices such as cut in half, provide napkins, etc., the customer is reasonably expecting for those requests to be satisfied. I'm also not thrilled that it took an hour to receive 2 sandwiches and 2 bags of chips (through the app)."

"If you're going here, then you'd better prepare to go inside. Ordered pickup and waited at the speaker for 4-5 mins before then moving to the window after no response and watching as people ignored me for another 5 mins. Ended up just finding a parking spot to get my food. After going inside the employee said their headsets weren't working and they were ignoring people at the window while playing on their phones. What's the point of a drive-thru if nobody is responding there? Edit: Have to reduce the food score because they still didn't make the sandwiches right."

"THE WORST EXPERIENCE I'VE EVER HAD AND THIS IS MY FAVORITE PLACE TO EAT. I HAVE NEVER IN MY LIFE EXPERIENCE THE WORST CUSTOMER SERVICE AND SANDWICH HANDLING OF MY FOOD. SHE SHOULD BE FIRED AND NOT ALLOWED TO SERVICE ANY CUSTOMERS EVER! I asked for a simple Jimmy John's little John sandwich and rather than admit she messed up on my order. She stated it wasn't mine then she made it again and voided my charge but no receipt given.. when I asked for a receipt copy told me to take a picture. Then took of items on the sandwich made and then threw items on the new sandwich. She didn't change gloves from the register touching money. Then had an attitude when I asked about the items on my order. Horrible service!!! Please train the staff on handing food and customer service!!! Then lied on receipt that I changed my order. There are 3 charges now on my account. Absolutely horrible!!! MOLD ON BREAD I think I'm going to be sick!! ABSOLUTELY DISGUSTING!!"

"Ordered three times from this location and annoyed each time. Whether I ordered a Little John or a Big John each sandwich literally had ONE slice of meat on each one. The third and final time not only was it missing 99% of the ROAST BEEF, they put TURKEY on it!!!! After the 2nd order I decided to share my experiences with corporate who stated they have a set recipe regarding the amount of ingredients on their sandwiches and said they would reach out to the store owner to make it right. I received an email for a free sandwich so I decided since it wasn’t costing me anything, I’d give them one more chance and they failed miserably!! Giving one star because even though their sandwiches are way overpriced for the quality, they are pretty tasty. Corporate needs to make a surprise visit to this location!"