Tropical Smoothie Cafe

"Order a peanut paradise smoothie (which i always get at a different location) it was watered down and shortcut on ingredients I couldn’t even taste any peanut butter, not mention was not blended well either (little chunks of ice and banana pulp were in the so called smoothie) Do your self a favor and go to another tropical location just not this one."

"We ordered 4 smoothies for delivery, 3 out of the 4 were only filled 3/4 of the way and melted. I took a picture of mine just to have as evidence. I called and the gentleman that answered said to call back in 2 hours because he couldn't get ahold of his manager. I called 2 hours later, and they told me to bring back the smoothies myself and they would remake them. The reason why we paid extra for a tip and to have it delivered was because it was inconvenient for us to leave work to pick them up. Also, 2 hours later, we no longer have the drinks, they are in the trash. I told the gentleman that's something he should have recommended 2 hours ago. he said he tried to call my work line, but never left a voicemail so I didn't know. As much as we order from here and the Burtonsville location all I asked was for a store credit for the 3 smoothies and didn't even get that. I see now why they have bad reviews."

"Another tropical smoothie that doesn’t wear gloves. Dude was literally rubbing his nose after making someone smoothie then walked over took some cash without gloves. Made a smoothie and thought he was going to ring me up. I walked out."

"Update: I don't know if they've changed management but this place seems to be headed in the wrong direction. I've had challenges with a few orders recently which they quickly made right, however, today for some reason they chose not to. I ordered a Thai chicken salad with no cilantro and jalapeno corn, and received a salad with cilantro and a bag of jalapeno chips. When I drove back to the store to correct it, they told me they did not put cilantro on the salad even though it was clearly visible. And for whatever reason they felt that it was more important to be right then to retain me as a customer. Pretty disappointing. The main staff is very nice and helpful but for some reason management does not seem to be... Real happy to have this place around! Early on, they had some growing pains, just like any new business, but they've really stepped up their game and I really enjoy coming here now. They greet me by name, and are always willing to make things right if there's any sort of error at all! Great food, great smoothies, well worth it to wait a few minutes if they're busy!"

"They were super quick & sweet! I hate to say it but most tropical smoothie employees are kinda jerks. This is the first tropical smoothie I’ve been to & the employees were really really nice! And the smoothies were amazing!"