Taco Bell

"I stood at the counter for a very long time after placing a mobile order. As far as I can tell, the staff fulfill one in-person order for every 15-20 drive-through orders. This just isn't satisfactory. I can't see dropping by for lunch again anytime soon."

"I rarely post bad reviews but I just want to put this out there, the big black girl 'Deonna B' who sometimes works at the drive thru window has a very ratchet attitude. She just doesn't seem to like or even want to do her job so she should either quit or be retrained on how to interact with customers."

"This Taco Bell has a drive-thru. There was a total of five employees working. One at the drive-thru window, three making tacos, and one occasionally coming out to sweep the dining room floor, wipe off tables and straighten out the chairs. There were no Cashiers, Although there is a kiosk in the store, none of the employees made an effort to come to the counter to wait on or help customers. One customer had difficulty using the kiosk and asked for his order to be taken and rang up at the cash register, only to be denied by the employees and told to use the kiosk, which he explained he didn't understand how to use it. The employees, in turn, rudely yelled that he 'just wasn't getting any food then'. Expressing to him that "this ain't Burger King where you have it your way!" At least three of those employees were Very Rude and definitely do not belong working in the capacity of Customer Service. This Taco Bell needs a quick employee makeover with more employees and definitely Customer Service training."

"If I could give it 0 stars I would. I just ordered from there on doordash 11pm. They kept telling doordashers to cancel my order because I ordered a 12 pack of tacos and apparently that was an issue. The woman on the phone was disrespectful and her reason as to why they wouldn’t make my order was unacceptable. It’s not like they ran out they just didn’t want to make tacos (when that’s all their job consists of) and I will be calling corporate"

"My girlfriend went to this location to get me something to eat before I went to work. And for the employees to sale & serve me these tacos & burrito like this was & is unacceptable. There was hardly any meat in the burrito & tacos & even placed some meat on one side of one of my tacos. How do expect people to pay for food that is not all there or worth eating? Then I called the store on Reisterstown Rd & not only didn't anyone answer. I got a voicemail that was full so I was unable to give my complaint. This what you call "poor leadership" & "terrible customer service". In anything that I purchase in life, it is not about the money for me. It's about the service & quality. I didn't get either for my money. Now I just had an incident with my Mexican pizza."