Pediatric Dentistry of Burke

"I was sourcing for a nearby Dentist, as my 4yo son required a dental exam for school entry. I came across Dr. Treff’s page and noticed the 5 star ratings and positive reviews, and was able to secure an appointment. My first impression was the professionalism of the staff and cleanliness of the office. When I met with Dr. Treff, he was knowledgeable yet his delivery, assertive tone, firm recommendations, arrogance, and borderline aggression on treatment left me intimidated and uncomfortable as I indicated that I did not want fluoride treatment for my son. While I heard and disagreed with his professional opinion, I attempted to not take it personal, and excused his poor behavior to possibly having a bad day. When I returned for our 6 mo visit, my son had x-rays taken which showed a minor cavity between his molars, due to not flossing. Dr. Treff advised that I get this treated immediately, although my son showed no signs of distress due to the small cavity (see photo). Upon checkout, I was presented with a large bill, after insurance, one I could not afford. My husband and I agreed that we would be diligent on my sons brushing and flossing, to slow the progression of the cavity. Today, when I returned for a 6 month check up, Dr. Treff coldly greeted me and immediately asked me what my plan of care was for my son. Taken back, I asked him to elaborate, to which he sighted my sons cavity. I explained the decision that my husband and I agreed upon, of the financial strain that would remain given treatment and Dr. Treff, without thought or care, immediately responded that we should find dental care elsewhere. He indicated that because we were not seeking to fill the cavity, and that his office is a pro fluoride facility, he would not be able to see my son. He further mocked me by slowing the speed of his words, to elaborate that he was filling out a school form and that I was not seeking his recommended treatments. I felt his bedside manners were unprofessional, callous and that he was more concerned with his deep pockets rather than the actual care of his patient. IMO, a professional and empathetic Dentist would have suggested what his office COULD do in terms of a possible financial assistance plan for the cavity, or to allow the parent to have the liberty to make choices for their child in terms of the fluoride and/or cavity. Instead, we were judged and penalized as he boldly and blindly punted us to another office. Parents, please proceed with caution when entrusting your child’s oral health in the hands of a Pediatric Dentist, who is bias, unilateral in thought, and unwilling to cooperate with the parent."

"We were appalled at our visit today for our small son. He handled himself calmly throughout the entire cleaning with the hygienist and then Dr. Treff came in, barely acknowledged us, and when beginning the exam, grabbed my calm son’s head and basically put him in a headlock and grabbed his hands. My son had been happy starting out and was hysterical upon being restrained unnecessarily. We will NEVER return to Treff and would NEVER recommend him to anyone else."

"Nothing but positives about Dr. Dave and his staff! We had a scheduled appointment for a tooth extraction for one child, but had an emergency arise for our younger child, and Dr. Dave’s office was able to accommodate us at the very last minute. This kind of accessibility is the epitome of personal touch and compassion in patient care, especially on a Friday. Dr. Dave and his staff explained the procedures and the diagnosis in a clear manner, and put our minds at ease regarding post-extraction maintenance for my older child and the path forward for my younger child. Dr. Dave and his staff are the best!"

"Welcoming office, child friendly. Appointment made within the timeframe I needed and easy process to fill out forms and accept major insurance. My two year old had a really positive first dental experience. She left proud with her little goody bag full of surprises. I’m thankful to the Dentist and incredible staff for providing a foundation to build on. Their experience with handling unpredictable toddlers and adjusting to their needs/wants was exceptional. My concerns were addressed and the Dentists’ advice/observations were well communicated. I didn’t feel the need to overly advocate for my child as they took it upon themselves to be extra thorough. We look forward to future visits. Definitely an office I will be recommending to my friends!"

"This practice is wonderful! I cannot say enough good things. My 9-year-old daughter has been going to them for about 5 years now, and we just took our 4-year-old in for his first checkup. All of the staff were very friendly and helpful. Victoria, the hygienist that did his cleaning, was AMAZING! She explained and showed him each thing she was going to do, she was patient when he wanted to keep talking, she was very friendly, and she made him feel at ease. She even made it fun for him! Dr. Treff is friendly and fun, as well! He loves kids, and he provides great information and recommendations to the parents. Thank you Dr. Dave and thank you Victoria for making my baby boy's first dentist experience great, and of course, for always taking such good care of my baby girl, too!"