Gai Allen - State Farm Insurance Agent 9400 Livingston Road, Fort Washington, MD 20744

"We were looking for an alternative insurance company, after being with another company for many years. Choosing to call Gai Allen at State Farm turned out to be very fortunate for us. Not only did we get a better rate, the agent we spoke with, Ola Williams exhibited exceptional customer service. She was knowledgeable and personable, as well as professional. We recommend that anyone looking for insurance contact this office."

"I received an exceptional customer experience when I called for a quote. Ola Williams was patient, professional and pleasant all while presenting my current options, as well as with details for future decisions for any changes I may make. All of my questions were answer, explained clearly and patiently. To this end, Miss Williams should receive more than the 5 stars. I will definitely stay with this agent."

"I have been with State Farm for over 20 years for Home Owners Insurance and decided to add Auto. Ola was very helpful and very informative in guiding me to add an auto policy. She answered all my questions and displayed the best customer service. She was very professional and immediately responsive. Thank you Ola for your professionalism and patience."

"Ola Williams is a true gem and her customer service is outstanding. She goes far and beyond the above average state farms employee, if I could give her 10 stars out of 5 trust I would and she mire than deserves it. Thank you Ola, you're my go to from this point on. Gai, take notice of the employees that give your customers great service. If she doesn't have, she deserves my book of business in her portfolio."

"Hello Gai Allen, I really had to take the time to express my feelings about Ola and Raymond today. I have been with State Farm for over 30 years and I know at certain times I'm not that pleasant to deal with, but, on a constant base I have been a big pain for Ola and Raymond lately with my million questions and not understanding why so many changes with State Farm, at NO time did they make me feel like I was abusing or rude to them!!!. Professional, kind, mild mannered, quick responses, returning every single phone call mssg, courtesy! I want to take this time to thank you for hiring these 2 amazing employees that I can feel their smile through the phone while taking care of my every issue and always making me feel good at the end of EVERY CALL. Thank you Ola and Raymond for your professionalism and Patience. You have always gone above and beyond for me."