Aspen Dental

"After reading many reviews clearly whoever is responding isn’t actually doing anything about these issues. You CANNOT just pass a message on. You MUST take actual action to ensure these things don’t ruin your reputation. I won’t even be attempting to make an appointment after reading these reviews and your response to them."

"I absolutely love Aspen Dental and all of their staff. I am very insecure about my teeth and my upper dentures. My permanents came in today and they looked awful and the dental assistants and the dentist were quick to decide to make new ones because of how messed up they were. Nowhere is perfect and most places would have brushed me off because I signed a paper saying that even if they are bad that’s what it is, I am so grateful that they actually are taking care of me with my teeth! I highly recommend them to anyone who wants a confident smile!!"

"Everyone was very polite and helpful. I had an extremely bad tooth and it really hurt and the Dr explained why he couldn't pull it right then. We had to get the infection down before he could pull it so I went on antibiotics for a couple of days and all turned out well. He could have pulled it and caused me even greater pain but he was honest and I respected that. I have been to them before so I can say they are my go to dentists."

"My back tooth had broken off partially on Wednesday and I was able to get in the next day. They were friendly and I was able to get the tooth fixed the same day. Very pleased with my experience with them."

"I was greeted with an attitude at the front desk when I did not have my insurance card. The attitude was not looking me in the eye and obvious non verbal facial expressions. My company does nit give insurance cards. Everywhere else I’ve been as afar as a dental facility, had been able to access my insurance information by having my social security number. The dentist : Dr. Dennis: was no better. I told him that I was nervous and hadn’t been to the dentist in a while. And when he asked me how my teeth were, I told him what I thought. After his examination; it felt like he was only concerned with correcting my assumptions. The hygienist poked my gums, told me I have gum disease noticed that I’m bleeding. I had to ask for a rinse in my mouth, and she tried to sell me a water pic. I was handed off to the lady in finance department to explain further what was going on with my diagnosis and how much it was going to cost. The whole process absolutely sucked! The bedside manner of everyone I encountered, EXCEPT the lady who did my xrays, was the WORST I’ve ever experienced anywhere. No compassion, no empathy, just move right on through like a machine. I’d have rather been taken care of by AI, at least they aren’t programmed for empathy, so I wouldn’t expect it."