Big Lots

"This is a very big store and the workers are always helpful, they have great prices and a variety of items from furniture, electronics, clothing , health care products and food"

"I love this store, quality items definitely and at a fantastic price too. One of my husband's favorite WWE wrestlers just passed, and a year ago, I had gotten him one of the guys' action figure somewhere else. But we recently went here and found 2 others that were different and one of them isn't even made anymore so that was a huge bonus find for him."

"Great place, not as cheap as first thought, but I bought some great pillows and they have a huge selection of house hold items"

"Beware of T&M Trucking who delivers furniture for Big Lots: This place is a scam!!!! I purchased a couch($1600) through Big Lots in Phillipsburg,NJ. Paul set it up for me, he suggested i use these guys, which i thought was very kind of him at the time. He got it all set up, couch coming on sunday, delivery fee 110.00. No problem. He gave me my receipt for the couch, and T&M business card. Next step was just wait for them to call with a time. They called with time 3pm-6. They came at 6. My elderly mom and son were here for delivery as i had gotten called in to work in hospital. This happened extremely fast, The delivery men could not get my couch through door, they did not try taking my door off, did not try unwrapping furniture or even ask about another entry. My son and mom were trying to call me, but my phone was in "airplane mode" .... it was when I had a moment to call and found out all of this and caught them before they left..they would not give any of the $110 back, would not try other ways to fit couch, they just said this is the policy, hung up on me and drove away from my house. **I received a call when they were on the way to my home, after that phone call, my phone acted strange and went into airplane mode. My mother and son were not able to reach me during this time they were trying to call me. I REALIZED my phone WASN'T WORKING as all this was going on.***** I was fully taken advantage of and manipulated and so were my 15 year old son and my elderly mother!! When I called the office of T&M, Tiffany was rude, she would not give me the owner/manager phone number, the owner Harry then called me, he talked to me as though I was at fault!!! HE said "THIS is WHAT HAPPENS WHEN PEOPLE DON'T TAKE CORRECT MEASUREMENTS". He would NOT let me say anything and just took Tiffany's word that i was irate, angry and upset and DISREGARDED ANYTHING i TRIED TO SAY and did not CARE OR have any CONCERNS, about consumer/customer needs, satisfaction. I WANTED and ASKED for HALF my delivery fee back and was told "NOPE NOT GONNA HAPPEN"!!!! He offered to come in a few days when he is back from vacation, "SO I CAN SEE TH COUCH DOESN'T FIT through my door", OR "A DISCOUNT Trucking A DISCOUNT ON A NEXT DELIVERY!!! AND I WILL NEVER USE THIS COMPANY NOR WOULD I REFER THEM TO MY WORST ENEMY!!! ***UPDATE*** WENT BACK NEXT DAY ...REPURCHASED SAME COUCH MADE 2 TRIPS WITH MY FRIEND AND HIS TRUCK AND GOT THE COUCH I WANTED ...JUST HAD TO TAKE MY FRONT DOOR OFF TO GET IT IN!!!"

"Store is brand new. Not very well laid out. Full of a bunch of useless stuff. Lots of kitchenware, bath needs, furniture, some food, some clothing, some garden items. You could probably get the same items at the dollar store for cheaper."