Seoulspice

"I have eaten here many times, and am usually very satisfied. Tonight marks the first occasion where the food was sub-par, owing to the quality of the bulgogi, which was sliced too thickly, very tough, and generally overcooked. I mentioned this to the server who did not offer any compensation. The other ingredients in the bowl were fine, but the bulgogi is supposed to be the highlight, and it was a miserable fialure."

"Ordered online and confirmation said food would be ready at 5pm. Got there 5:05 and indicated we were there to pick up a to-go order. The guy asked for my name and then said "just a minute" and went back to serve people in line. I was thinking to myself "what's the point of ordering online if you still need to wait until after everybody who got in the door before you was served?" Patiently waited until no one was in line and inquired again. Was told that they ran out of beef but new batch should be ready in a few minutes. So the wait continued. Inquired again at 5:20 when it'd be ready and was asked "would you like a refund?" We left the place to run other errands at 5:25, 25 minutes after when the food was supposed to be ready and still no food. And this is not make-to-order by any means. It's like a Chipotle or Cava for Korean foods. Would not recommend."

"I've eaten here pretty often over the years, to the point where I eat here 1-4 times a month. I order the same bowl each time. Over the past few months the quality of the food itself has shifted. The meats seem to have lost their flavor and the pickled toppings lack luster. You never know what to expect from the food anymore. Today could be a good day or a tasteless one. I think the culinary staff is changing frequently, which would explain the ever changing tastes."

"I loveeee this place and I think they do the rice bowls so well. I’ve gone here probably 6 or so times. I usually get the purple rice bowl with bulgogi (which is so well marinaded!). The egg is really expensive in my opinion so I usually skip. It is a bit pricier than other fast food places, but the ingredients always taste really fresh. I really recommend!!"

"We ordered one portion of the rice and one portion of noodles. To be put in simple words it’s like Korean chipotle with multiple meat options, sides and sauces that you can add. The portions were very good for the prices. Out of the both, the noodles were on the top. The chicken was very tender. Out of the sauce, ginger carrot is only favorite. Wish they had some appetizers like Korean fries chicken. But overall the food is excellent and highly recommend it."