The Home Depot

"The store itself is not too bad, but sometimes can often be disheveled and unorganized. Can be difficult to find and get the attention of a staff member when having difficulty finding items in store, or they do not give you proper direction and you end up wasting time, walking in circles! Their parking lot is confusing, with not many signs for direction, especially when trying to find your way out! The back parking lot entrance, by the PRO parking entrance is absolutely terrible! It's filled with pot holes and will take a tire off or break a strut and/or tie rod if you are not careful! Definitely needs fixed, repaved, or at least patched up!"

"If I could give less a 1 star I would. The store Manager John is your typical guy that likes to talk down to women! He was absolutely rude!! I excpected my washer on 11/11/2023. At 2pm I called the 800 number, and was advised that they knew for 2 hours that it was not coming. I have been waiting for them since 9am. I then call the store, which I got Matt the assistant manager, he told us that he would email over floor models we could buy. An hour goes by, and we call back get Brian on the phone. They expected me to take off a 2 day of work for a delivery. Brian assured us that we can have an after 6pm delivery. Well it's 11/14/2023 12:03pm and the washer is sitting outside of my home. I do not want to speak to the store manager because of how nasty of a person he is. I have asked to speak to his district manager, that can't happen. Nobody was nor willing to offer any kind of solution! The absolute worse customer experience I've had in my 41years of life. I work with the public and I have never spoken to a customer the way this man has. He is unprofessional, no customer experience, not friendly, rude, and lack of attention to the concern. I wouldn't even hire him at $12 an hour with his attitude! Brian should be in his position, not John. Brian was the only one willing to help!"

"Home Depot delivery of our daughter's refrigerator was excellent. The team was professional, courteous, and careful. They carried the old frig down a set of narrow stairs without touching the walls. The new frig was bigger. They carefully measured, removed the apartment door, and carried the new one up without any issues, installed it, and cleaned up. The team, 2 men, also cleaned up all the cardboard and miscellaneous trash, explained the return policy, and left. The whole experience was great and we would recommend them 110%."

"Had nothing but great experiences here. I'd like to shout out Kurt--he was so helpful to me and my husband when we had a toilet issue in our bathroom! He was so gracious to help us over two different visits separated by weeks in between, AND he remembered us and our problem! Could not recommend his help more, it felt like we were getting a little advice from our dad or uncle! Thanks to him and many others at this store, we have walked away by fixing our own bathroom without needing to hire any help!"

"Had a decent experience today. We found everything we needed by ourselves. No one greeted or asked if we needed anything. The cashier was a tiny mouse who barely said one word. I had to greet HER. I gave 4 stars because of the selection of products. We bought lumber and gardening items. The plants outside were quite wilted and looked like they needed a good watering in 80° weather."