Buffalo Wild Wings

"This place is one of my husband favorite to go in specially if there's a big game going on. The staff are incredibly friendly and nice. Recently we visited here and our waiter unintentionally mixed up our order but they make it right in a really friendly manner. Thumbs-up to this place ."

"I’ve been here a couple of times and it’s been fine, but the service has been awful recently. Another server decided to come help us because ours was busy laughing it up with friends. They forgot about half of our food until I had to say something and they brought it out right away (most likely it was just sitting in the back). They also tried charging us for a drink we didn’t buy."

"Only reason i’m leaving 1 star is because the food wasn’t bad but the service alone is reason while i’ll never go back to that BWW again… I seriously recommend they do some warmth/communication training with their staff. My grandparents, brother, and I just drove from dc to go eat after they flew in to visit and had been in the airport all day. The waitress’s (hannah) attitude was the start of our issues with this particular experience. She seemed to be very bothered when my immigrant/older grandparents had questions about the menu as they’ve never been to bww and she answered with rude rhetorics basically telling them to just hurry up and pick one. She was selectively ignorant of her menu knowledge and seemingly in a rush when there was only a few other tables in the restaurant whom were not her tables. Mind you it’s about 10pm they close at 2am.. On top of that my brother didn’t like his wings as he wanted to try a new flavor and with 1 bite knew he wanted no more,, so we asked about 15 mins later when she finally came back that he would like to actually get what he normally does and let her know he wanted to send them back and get a different flavor. Obviously annoyed, only response was “i’ll ask my manager” through pursed lips, as if to imply she didn’t want to have them remade for free for us and subsequently also billed us for both on our receipt still. When she brought out the wings she dropped them with a clank on the edge of our table and without saying anything she rolled her eyes and walked away. I then had to wait another 15 mins before she came back into view. After a while later she gave us the bill and we waited a while for her to apply the military discount and after I flagged her down again to have her fix the receipt since she still charged us for both wings and needed to get a refund from the manager. We never spoke to the manager, nor did she offer us to speak to a manager or him/her come to the table. They really let me down and what disappointed me as well is that I use to work there so I know the standards have significantly dropped if that’s the quality of service they are providing on a slow Saturday night. The manager only came to the table with the server when she brought the fixed check out at the very end after I had to ask another server to grab the manager because I didn’t know where my server had gone for so long and I didn’t want to embarrass her or make a scene since we could finally leave after a very unsuccessful first outing after a long day."

"There was a time a few years ago that we stopped going to BW3s as the menu got stale and frankly the wings were not up to par. Thankfully, that has changed and we've really been enjoying the new burgers, additional sauces, cheese curds, etc., and the wings have returned to the their former glory. The service is always really good and the no time it's off a bit is when it's game day but honestly I don't know how anyone keeps up with that level of madness. We really enjoy this location and will continue to frequent it."

"Hostesses seemed very clueless, didn’t greet us when we approached the stand. Food did not come out at the same time for the 3 guests at the table. Salad was missing toppings. Every time we come there as been an issues. Slow service, missing items, food not up to par. Over the years we have been coming here less and less. Every time I am hopeful and every time I am let down. This may be the last time. The only reason I gave 2 stars was because the server was alright, not great but just okay. And the table was clean."