East West Travel
8216 Old Courthouse Road, Vienna, VA 22182
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:00 AM - 1:00 PM
Sunday:
Closed
Location & Phone number
About the Business
East West Travel is a premier travel agency located in Vienna, Virginia, United States. Our experienced team of travel experts is dedicated to providing exceptional service and personalized travel experiences for our clients. Whether you're planning a family vacation, a romantic getaway, or a business trip, we are here to help you every step of the way. From booking flights and accommodations to arranging tours and activities, we strive to make your travel dreams a reality. Visit us at 8216 Old Courthouse Road and let us help you plan your next adventure with East West Travel.
Reviews
"They used to have a good agent , Sneha. She's not working anymore and the new agent Madhu is worse than useless! She has the absolute worst attitude and a temper, yelling at me for asking a question. Madhu is a disgrace to that company. I'd used them in the past but will never return, all because of the unacceptable and sub-standard attitude of Madhu. AVOID this agency like the plague."
"Do not do business with this agency. They will not see thru it to get you refund if anything goes wrong with your travel plans. Let me explain: had bookings for a trip and covid hit, the flight got cancelled, and i paid $450 to get the refund($150 per tkt). 11/2 years later the amount is not credited and agency says i have to deal with the Air Line directly. Air Line says since i took the tkt thru the agency, i will have to deal with them. Bottom line, i dont have my money and dont deal with any agency. Go directly thru Airline."
"Great customer service, Very friendly transactions, competitive rates , Personalised service when you get stranded or reroute . Online fares might appear less with built in constraints and no service or followups .This company can take care of your needs and work with your itinerary at a marginal cost as compared to online fares. will recommend strongly . well , they continue to do this for over 25 years !!"
"I have been working with them for last 20 years . They are very professional , knowledgable and very helpful ."
"This used to be quite efficient. But my recent experience with them was dreadful. The owner, Madhu Tailwar, is rude, inefficient, and unresponsive. Did bookings for my family, made errors, then refused to respond to emails. She also has a very bad attitude toward customers. I'm taking my business elsewhere and I recommend the same to anyone who wants a courteous and efficient experience."
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