Denville Bear & Body Service, Inc. 720 U.S. 206, Green Township, NJ 07821

"Great place and service Car looks like new"

"Terrible customer service. Don’t bother- especially when there are so many other options."

"Would give 0 stars if possible. If you want an incompetent shop, this is your go to. It'll take them weeks to get back to you for even a minor repair if you don't go through insurance. They do not call you back if you request it for any questions they aren't able to answer, and they will say they'll call you back but never do. Would never go back to this shop again."

"I recently had a terrible experience with Denville Bear and feel compelled to share my dissatisfaction. The lack of good customer service and the inexcusable delay in repairing my car were extremely frustrating and disappointing. The customer service was abysmal. The staff seemed disinterested and unhelpful throughout the entire process. When I initially brought my car in for repairs, they barely acknowledged me. They said they will call with updates, yet I never got a call from them. I was the one that had to reach out to them numerous times. Whenever I tried to inquire about the status of my vehicle, I was met with indifference and short responses. It ended up taking a staggering 30 days to get my vehicle back. Coincidently, the exact time I had with the rental that was provided by my insurance. This mechanic worked with my insurance and with the car rental. I am not a believer in coincidence, so this didn’t feel right. I have to say, there was one individual, Johnny/John who was the last person I dealt with when picking up my car. He was the only one that was kind and didn't seem bothered to help."

"The work was good and in a good time frame. I see why now. I paid for my insurance deductible and jumped in and drove away I had to pick up my kids. As I got home I wanted to see how well the work was. The body work or panel replacements looked great the paint looked great this is a new vehicle 2018 Silverado but then upon closer looks the was some paint spray on the cab won’t come out. Then I looked at the other things the 4x4 logos were not right and they ripped it when installed. The pin straps were ripped not cut and the color was off. The graphic they installed looked like it was done by a high school kid. So I contacted my insurance they called them and I’m still waiting on a call. Who know if they will ever call back."