Penn Forest Garage

"Let me start by saying this is not a reflection on Dan. I dealt with him on other occasions and I liked him, very nice guy. My problem is with the individual I dealt with this past Nov. It started with my inspection. I knew I may need something because I haven’t the last couple years and I did , brakes was the problem this year, not surprised by that but I was at the price but needing them done I agreed and also asked if they could fix a piece for my rear taillight connection since they had to replace the bulb and the clip was broken, that was never addressed. Then I was told I may need my trans lines replaced soon because there was a little leak so I asked for a quote for that as well. When I went to get my vehicle I asked about the quote but was told he needed to research it further. After getting home and looking at the invoice I saw that the prices I was charged seemed to be more then double of what I could have paid for the brakes and rotors and they seemed to be the Premium which would mean more $. Mind you if it wasn’t for my fiancée saying get it done I would have went somewhere else. Hell if I had heat in my garage I could have done the work myself. Anyway. I noticed there was nothing for the connection I asked about but I wasn’t about to ask them at this point. Then I waited and waited and waited for him to call me with a quote for the trans lines but that never happened. I had to call them back after two months and then wait for them to call me with another outrageous quote for that. I called a couple other shops ( well known not some hole in the wall places) and both gave me a quote of about half of what he had quoted me! At that point I knew I would never use this shop again. The man was very unprofessional and I believe he thinks about nothing other then how much money he can milk out of a customer. I really wish Dan would have been there because I believe there would have been a different outcome and he wouldn’t have lost a few customers over this. I say few because I will deter anyone from using them if I can and we have more then one vehicle."

"It is always been a great place very trustworthy always accommodate me I won't go anywhere else Dan is a gentleman"

"Dan and his team are great. I've been taking my cars to Penn Forest Garage for several years now. Dan is trustworthy, reliable, honest and professional. He takes the time to build a rapport with his customers and explains the repairs in an understandable way."

"Dan and his crew were great. Easy to make the appointment, got me in a reasonable timeframe. I was able to work while I was waiting for my vehicle. Pricing was excellent. I will certainly be bringing my vehicle back for more work if needed."

"Great service and extremely reliable! Dan is always available to assist us with our car maintenance. He is very trust worthy and a great resource for automotive questions. We have had our two vehicles serviced there for years."