Monro Auto Service and Tire Centers 4009 Vestal Parkway East, Vestal, NY 13850

"My wife, in-laws, and I were passing through on our way to NYC on January 19th when the low pressure indicator lit up on the dashboard. This was not something I was particularly pleased to see, given that we were far from home and somewhat on a schedule. We had originally stopped at another shop and were told the wait time would be "really long", so we stopped in here hoping for a better outcome. They took us in right away, found the problem (a screw right in the middle of the tire tread, thankfully, vs. a sidewall issue), and got us turned around and back on the road in under 20 minutes. When they pulled the car out, they handed us the key and told us "no charge". I just want to give a hearty thank you for turning around what could have been a miserable situation for us travelers!"

"Went there for a leaking power steering line and he told me I needed all lines replaced and quoted me some crazy figure of $800 brought it to a different shop and got the whole job done for $125 one simple line leaking. It's a shame how these shops literally steal and take advantage of people that don't know anything about Auto Repair do not go here they will rip you off!!!!!"

"Jerimiah was extremely helpful and professional in the process of getting my cars AC fixed. He was super helpful and made my experience very positive! I appreciate his customer service and willingness to work with me."

"Had a slow leak in front tire. Inquired for some information. Decided to have the tire repaired. Was taken care of in an promptly. My weight was not very long. And felt the price was reasonable."

"Came in for an inspection. The brake pads and rotors needed to be replaced after going through inspection. This is not what surprised me, what did shock me was the initial price they gave me. The assistant manager told me $650 for the two pieces and when I asked what for there were all these service charges and fees that he made seem more complicated than needed to be. After calling several other companies for a quota the real price should have been $350 with tax. I could have possibly even got it for cheaper elsewhere. They will attempt to charge college students a greater price. Be warned, always question the price if you go here. The manager was understanding but I was there for almost 4 hours and had to go through a whole ordeal to get the price reduced with the assistant. I recommend Midas or Mavis tires."