Edwin Auto Repair LLC

"I've been taking my car for repairs to Edwin's for quite a few years now and I can absolutley say that hands down they have never dissapointed me. Their mechanics are very good at what they do, quite knowledgable about what needs to be done with your car and they have always had fair prices unlike other places you go that may do shabby work and still want to charge you. I will continue to refer anyone I know that Edwin's Auto Repair is the place to go if you want to keep your car up and running in good condition. I would recommend Edwin Auto Repair."

"Very shameful. After 20 years of going to Edwin Auto, I can no longer give his business a good review anymore. Employees are trying to squeeze every penny out of you now, doing unnecessary work, then trying to charge you for it. Edwin is never around. And his staff do not understand customer service. Went it with a broken axel. He told me $270 is going to be the price for replacing it. Walked in the next day and he's trying to charge me $330. He said the extra charge was for having to replace the gear oil, and new lug nuts. I mean really? They didn't call they didn't ask they didn't even try to reach out. It's a 2005 camry for goodness sake... He said the old lug nuts were unsafe, they were "ruined" and "rounded out" (they were fine before I brought it in). Anyways, I had him replace back the old lug nuts and *surprise* they still worked perfectly fine. Still had to pay close to $300 when originally told $270. It sucks because Edwin has been awesome, but he's chosen the wrong people to run his business."

"I have been Edwin's customer for 5+ years. They charge less as compared to their competition but ultimately you get what you pay for. I like to give business to local family based shops but no more. Don't get fooled by their lower prices. The technicians are not qualified to troubleshoot the problem. They tell you one thing and then they find another issues as the root cause. Upon questioning why they were unable to find the issue during the initial paid diagnosis, I was told they don't have right equipment to do that and the technician had a day off. I ended up in paying unnecessary parts replacement and still the issue was not fixed. Finally I got it fixed at the dealer. I like to purchase quality parts either online or Advance Auto. Few times I have used Edwin services for labor only. I suspect that if you give them new parts, they do not use them. Instead they replace with their own parts. I feel cheated. The staff at front desk are very arrogant and not customer friendly. They don't like questions and neither they respond to your emails or phone calls. I guess they are related to the owner (part of family) and thats why they do not care. I have stopped visiting Edwin and I prefer auto services next to Edwin or if they issue is very complicated, I go to dealer. At least I get peace of mind especially when I drive with kids."

"The girl at the front desk is extremely rude. I was referred by a family friend first time I came in she didn’t greet me doesn’t smile and is cold , my oil change took 3 hours. Second time I called for an estimate and I was put on hold repeatedly, she was aggressive and make excuses for not taking my call and even hung up on me because I was questioning her attitude politely. She shouldn’t be working in customer service if she has no patience and can’t be nice to people. I believe it’s family owned I don’t know if that’s the daughter or some cousin but I doubt she’ll be fired, unfortunately she’s currently the face of the company and it’s terrible , Edwin himself isn’t in the office anymore there’s no more personalized service."

"I recently had my car's brake system serviced at Edwin Auto Repair, and I am extremely satisfied with the brake and rotor change they performed. The team at Edwin Auto Repair displayed professionalism and expertise from start to finish. They thoroughly inspected my brakes, identified the issues, and recommended the necessary brake pad and rotor replacements. The quality of their workmanship was top-notch, ensuring my brakes now perform flawlessly. The service was efficient, and they completed the job within the promised timeframe. Additionally, the pricing was fair, providing excellent value for the quality of service received. I highly recommend Edwin Auto Repair for their exceptional brake and rotor change services."