Meineke Car Care Center 3425 North Chatham Road, Ellicott City, MD 21042

"Very bad and totally disappointing experience. Will never go there again. I was told over the phone that they were not that busy and I could come in and have my brakes done. I got there at 12:00pm, they took an hour before even bringing my car in to start working on it. I left there at 3:30pm. I only went there because Mr.Tire couldn’t take me that day. While sitting there 2 other customers were there waiting 2hrs for only an oil change. This is the worst service I’ve received ever. Hope the owner make changes to this business."

"I went to Meineke (Catonsville) to get my oil change via a Groupon deal and the Attendant was very professional, efficient and helpful. The Mechanic worked on my car quickly and provided me with real time updates with recommendations for repairs. In particular, he noticed that my 2 front tires were in immediate need of replacement. Since I was planning to go on a long road trip soon, this information was extremely important for me to know. I was very pleased with their service and will visit Catonsville Meineke again! -Lorna"

"How could this place had a great review before? The Appt at 1pm. I came in at 1235pm. I waited until 220pm. before they were able to bring my car for a quick oil change. Leaving close to 3pm. Can you imagine spending 2.5 hr for an oil change? I will not be doing business with this location and this brand in the future."

"Bad experience with my oil change and tire rotation appointment. Got there for my appointment. The guy told me came back in one hour to pick up my car. But when I came back in one hour, he still worked on another car and didn’t get to mine. I was told to come back another day or continue to wait. Then I waited for another half a hour, he didn’t even get to my car. Never want to purchase Groupon for oils change at this store location any more. Such a waste of time."

"Came here via two Groupons. First experience last spring was fine. Today was frustrating because it took 2 hours and all they did was the oil change. I don’t have that kind of time! Also one of their recommended services was changing the cabin filter, which I did myself just 2-3 months ago. So I know they didn’t check it and it makes me wonder how reliable their other recommendations are."