Advance Auto Parts

"Rob helped me find what I needed with a smile on his face great attitude and employee!"

"This place is terrible. I ordered a new headlight, and they sold me the wrong part. I didn't realize they sold me the wrong part until I attempted to install it. They refused to exchange the part for the correct part. Then they attempted to sell me a new part without refunding incorrect part they sold me. I left the part at the counter, and I didn't get my money back. The staff has a long reputation for being rude."

"One of the employees, Tiffany, is most definitely racist and must have too many personal problems going on in her life. No racial slurs were used, however she had no problem communicating with the two white gentleman that came in shortly after me. I told her I did not want to get in a verbal altercation once I realized that attitude I was receiving from her. She disregarded that and continued to be rude and stand off-ish with me."

"Went to the second st store. Had them tell me parts that appear on their web as available, are not available. The clerk then tried to sell me about 200$ worth of parts I definitely didn't need."

"I called one morning looking for car parts, because I wanted to make sure they had the parts in stock before I drove all the way to Jamestown. When I called all I did was give Tiffany the part numbers and told her how many I needed, and, without hesitation, she went to make sure that they had all of the parts before telling me that they did have all of the parts. Anybody who is a regular for going to car-Parts stores knows that it’s a hit or miss if the parts are actually in the store when you’re doing an order online. I can’t explain to you, the relief that it was that she went and found all of my parts while I was with her on the phone and insured me that she had all of them there. I told her after that that I was going to submit the order online and not even two minutes later the items were ready for pick up because she had already gotten all of my stuff together. Tiffany went above and beyond and that’s rarely seen in stores. She answered all of my questions with ease, and she just made me feel like there was no worries about my order! I appreciate Tiffany. And because of her due diligence, I will be using advanced auto in Jamestown at the 707 location for the foreseeable future. Thank you so much Tiffany I love your work and I look forward to working with you in the future. For any management or owners who see this review, give that woman, a promotion and a raise! Employees like her are very hard to find and you would be dumb to lose Tiffany, and no longer have her on your team. That kind of efficiency is rare."