Delmont 10 Minute Oil Change, Full service garage

"Fantastic shop, always reasonable prices and will explain exactly what is wrong with your car if you need repairs. I will always go to delmont over any other shop."

"Unfortunately, I must express my profound disappointment and frustration with the service I received at Delmont 10 Minute Oil Change earlier today, May 12, 2023. My experience at your establishment was far from satisfactory and left me with a lasting negative impression. To provide some context, I called yesterday at 6:00PM and was informed that no-appointment drive-ins for oil changes were accepted, with your opening hours stated as 8:00 AM. Based on this information, I arrived promptly at 8:00 AM this morning, expecting a relatively swift and efficient service. However, my hopes were quickly shattered. Upon my arrival, I was disheartened to find that there was only one car ahead of me, which led me to believe that the wait time would be minimal. Unfortunately, no employee made an appearance until approximately 8:15 AM, leaving myself, as well as the customer ahead of me, outside your establishment with no explanation or communication about the delay. Furthermore, despite there being two garage spots (one for the first customer that arrived, & one for myself), I was instructed to move my vehicle as only one of them was supposedly vacant. This lack of clarity and organization was frustrating in itself, but it paled in comparison to the subsequent series of events. Regrettably, I had to endure a wait of over an hour behind the car that arrived before me before an employee finally emerged to inform me that your establishment was experiencing technical difficulties. To add insult to injury, I was then requested to move to the previously declared "unavailable" garage spot, with the assurance that the truck obstructing it would be relocated promptly. Witnessing this disarray firsthand was deeply disconcerting, and throughout the entire ordeal, not a single person extended an apology for the excessive wait or the inconveniences caused. As a consequence of the prolonged delays and disorganization, I was unable to leave Delmont 10 Minute Oil Change until after 9:30 AM, well past the time I was scheduled to commence my work at 9:00 AM. I had initially chosen your establishment with the expectation of a quick and painless oil change, but this experience was nothing short of a nightmare. I must express my utmost dissatisfaction with the level of service I received at Delmont 10 Minute Oil Change. The unprofessionalism, tardiness, lack of communication, and overall disorganization exhibited by your staff have left me with a negative impression that will undoubtedly influence my future decisions regarding automotive maintenance. I strongly urge you to address the issues I have raised, not only for my sake but also for the benefit of future customers. It is imperative that you take steps to rectify the inadequacies in your service, improve the efficiency of your operations, and foster a customer-centric approach to regain trust and credibility in the eyes of your clientele. This was my first and last time at Delmont 10 Minute Oil Change."

"Fantastic place took my car there got it serviced excellent also took my trailer they're new tires on it definitely going back"

"Delmont 10 Minute Oil Change is our go to. Mary and Ron are both very knowledgeable and helpful. Chris is excellent at what he does.The prices are very fair and the service is very fast. They'll treat you like family."

"Excellent service, fast & friendly - from my initial call for information to my visit for an oil change on a Saturday morning. Would definitely come back here and recommend to others!"