Morrisville Family Health Care

"I went to see Dr. Belotti as Dr. Connelly had no opening for me. Dr's in the ER had found a mass on my right ovary on Sunday and were quite concerned about it and I needed another test. This doctor was also concerned and told me to call and schedule the required test when I got home. I have now tried to schedule the test but not able to get it as the doctor forgot to send the order to Copley and won't be in for the rest of the week as she is ill. I tried to see my doctor just to get the order done but was told, sorry but she has no time. It will have to be next week. Not sure what has happened to this little office but it is definitely not a good change. No time for patients, orders not sent to the hospital and rude people everywhere. I pray that something changes to wake up the powers that be at this facility before someone ends up in serious trouble."

"Short review: Do NOT go here if you have a health issue you think will be difficult to diagnosis. I went here after my knee swelled to twice it’s size and rest was not helping. It took 10 days to get an x-ray, then an additional 2 weeks to get an mri. They claimed my insurance was being difficult. Meanwhile I was communicating daily with my insurance team and found the true fault to be with morrisville family. Call your insurance directly, do not trust them. My mri showed nothing wrong with my ligaments but a large joint effusion (swelling). My doctor at Morrisville told me it would go away eventually and to continue to rest. By this point, I’d been on crutches for 4 weeks and my pain was increasing. I asked if we could do a joint aspiration to take away the swelling and she said it would go away on its own. At this point I switched doctors. 5 minutes in the new doctors office he gave me a joint aspiration without me asking for it telling me that we should not leave my knee swollen for so long as it could result in permanent damage. He then tested me for Lyme which I tested positive for and was the cause of my knee swelling. We live in Vermont for goodness sake!!!! Doctors should be more familiar with the symptoms of this. Extremely disappointed with the lack of care from the Morrisville staff. On the plus side.... I HIGHLY recommend Dr. Alfred at the Bone and Joint Center in NY, well worth the drive!!!!!!"

"Too many times the receptionist was so rude. No emotion, nothing. Their expression shows they don't care. The Drs are ridiculous. Either coming in way late, or rush through the appointment just to get you out. My primary was way booked once again... I had to see a nurse practitioner.. an she was horrible. Didn't care,Didn't ask me anything. She wasn't careful at all. This place is going downhill an fast. Pretty soon they're going to lose more patients than gain them. A huge negative from me. Don't even deserve one star."

"Hated it. I was eight minutes late for my appointment with Dr. Christie due to road work from the earlier nights storm. After waiting for a person ahead of me at the receptionist desk and confirming data on a supplied form, I was informed by the receptionist that the nurse informed her I needed to reschedule since I was late. What?! I've usually been able to read two outdated periodicals when I'm always on time! Don't you think the nurse should have talked to me directly and at least inquired if there were any pending health issues the doctor should know about? Didn't happen. Tried to contact Dr. Christie to voice my complaint but was referred to their office advocate. Left two messages with a Carol Kapusta who never called me back. I concluded from this experience that this facility is more interested in getting as many bodies as possible through the door daily then being interested in my health. I also learned you no longer have to wait for the doctor beyond your appointment time, you can now just reschedule and walk out. Lastly, I want a doctor and organization that will be there for me when I need help. This group doesn't appear to have the time to do that."