Maine Behavioral Healthcare

"Love my psych, but I have been saying my meds aren't working for the past year and all I've been told is that we're gonna increase the dose.... Edit: Got a different psychiatrist. Hopefully everything goes well."

"The providers here are incompetent, ruthless and enjoy playing God with people's mental and physical health. They will take you off controlled substances COLD TURKEY because their goal is to get everyone off them as fast as possible without regard to patient wellbeing or safety. I had to step down from the job I had just started due to the withdrawals and am now disabling sick. My provider told me the risk of me being permanently disabled was a risk he would rather take rather than starting me on a lowest dose of the benzodiazepine I was prescribed for almost 7 years so that I can go back to work, citing "cognitive decline". I'm pretty sure not being able to sleep 2-3 nights a week, having debilitating panic attacks, and having cyclic vomiting episodes to the point I lose 10 pounds in 2 weeks going to cause more cognitive decline dude. It already has. I also made it clear to my provider that I did not want antipsychotics as part of my treatment plan due to severe debilitating side effects, and he offered them to me multiple times. Maine wonders why they still have such a big drug problem. It's because of unsafe practices like these."

"Won't answer the phone, won't return phone calls to make an appointment (even IF you can get to voice mail), even though established patient. Tosses any old therapist at anyone, and won't transfer when asked. DO NOT RECOMMEND. If you're looking for help with mental health, they'll make it worse in my opinion. Maine Medical Center says they don't know who runs the place (even though it's THEIR system). The whole system is broken. Stay healthy folks, not a lot of help out there. Edit: I'm noticing MBH responds to these reviews if they're positive. No response if the review is negative. Unfortunately this is the way they deal. Shameful."

"I’ve been going here for years. I used to not have many issues with them. But it is a community mental health service, they’re burnt out and understaffed ALWAYS. I’ve had a lot of issues getting people to answer the phone- for example it’s 20 mins before close and the phone automatically says sorry we’re closed and hangs up. I had them put in I need an urgent appointment and have been waiting all day for a psych to call me because I’m having a very serious issue. Now it’s past close and I can’t get in touch with anyone and I could of gone to urgent care or something if they couldn’t help me today. I’m feeling kinda let down by then lately. Additionally I had a therapist though them. I missed one appointment and the next she was sick. They marked that as me missing 2 appointments and told me I had been discharged and gave me a list of other therapists. An AWFUL thing to do to someone with abandonment issues. I want to like them but they make it hard."

"I have been a patient for over two years for medication management. Sometimes it is hard to get through on the phone, but I find that to be largely true with most health facilities. I feel very comfortable and heard. The office staff is really nice. My provider is just awesome. The management I feel is handled Quite well, I really don’t have anything negative to say about the providers or treatment. I prefer Maine Behavioural over other Mental health agencies by far. Thanks!"