Atrius Health Medford

"Great care and support. Great doctor. Skilled and friendly knowledgeable and thoughtful"

"I accompany my mother here & they are efficient in checking patients in & very handicap accessible, as well as ample on site parking. Getting out of the parking lot may be challenging depending on the time of day."

"So far, unfortunately, as a patient here for about 4 months, I've had some big problems. I saw a general physician first, who recommended me to an orthopedic specialist. The orthopedic doctor apologized and said that it should have been obvious to the general physician, that I did not need an orthopedic doctor, I needed a spinal specialist. So.. I had to wait another few months for that correct appointment, as whomever does the scheduling, did not actually book this next appointment. I was still charged, despite health insurance, a few hundred dollars for this incorrect first visit. Another problem is the communication via the myhealth app. It is hit or miss with getting a response! And also, for whatever reason, the ability to write directly back to a message from my primary care team, is not possible? Why would the button for a return message be unavailable? Now, to the biggest thing that is bothering me, there is a 6 months wait for an appointment with my primary and the primary's team. A 6 month wait to see my doctor is unacceptable... I'll have to look into finding another primary doctor unfortunately"

"My son has been a patient at Harvard Vanguard in Medford since he was born. He has an extremely rare syndrome and has had three open heart surgeries. Each time I contact the office Gloria helps me. She makes sure my son is taken care of. She is empathetic, kind, and goes above and beyond. I am so thankful for Gloria and all she has done for my family. People like her deserve to be recognized. She is a huge asset to the Harvard Vanguard team!"

"This review is specifically focused on the HV Behavioral Health department of Medford. My partner had a horrific experience at this practice. In his initial meeting with a practitioner, she overstepped and provided medical advice for my personal experience based on information he shared about himself, without ever having reviewed my medical records or speaking to me directly. Further, she provided a prescription for behavioral health medication and then provided zero follow up for several months, canceling several appointments with him and never checking in to determine if the medications had side effects. Once he was seen by a new clinician at a different practice, they immediately expressed concerns with the way his case had been managed and the borderline malpractice committed by this psychiatrist who provided medication and did not do her due diligence in ensuring that it did not result in dangerous ramifications for her patient. In their final meeting after he had switched clinicians, she repeatedly stated that he was on XYZ medication when he had not been on that for several months, per her change in prescription. She had no record of this in her own notes, and was extremely dismissive and unprofessional. This physician is lucky to just be receiving a negative Google review, rather than a lawsuit."