Men's Wearhouse 18 Wolf Road, Colonie, NY 12205

"Walked in, needed a new suit for both a funeral and an upcoming wedding I am going to. Was out in 25 min and picking up new suit the next evening"

"My youngest daughter wanted a suit. The staff there was great, sized and tailored it perfect. They looked great at their cousins wedding. After hearing about the nightmare, my niece went through getting a tuxedo elsewhere for the wedding, I was so glad to have gone with the true professionals at Men's warehouse."

"The woman answering the phones hung up in the middle of an inquiry. The employee doing the tux fittings made everyone feel extremely embarrassed and uncomfortable for not knowing the proper way to wear one. Not everyone wears a tux every day, do better."

"My nephew is getting married in a few weeks. We went in today and the man who waited on him was very knowledgeable and helpful. He took the time to take measurements and gave some excellent advice on everything. Very pleased with the service he received."

"If it was not for CHRIS I would have immediately given 1 star. CHRIS is the glue to this establishment and I hope his boss sees this because he deserve a bonus and a raise. So when I first walked in it was me my boyfriend and our 6 month old daughter. None of the staff members said a word. They hardly looked our way- and the entrance is big you can clearly see if someone walks in. CHRIS was at the register with another customer. The 2 ladies in there that work there said nothing to us. The younger of the 2 finally said something "hi how are you" she may have felt forced because she didn't ask if we needed assistance, it felt very robotic, and she proceeded to stand there and do nothing. (Later on when we were checking out, another family came in and she immediately asked them how they were doing and if they needed help and that she would be happy to assist them. I'm trying so hard not to pull the race card right now but their welcoming was so much warmer, attentive, and genuine). I can tell why this place has such bad reviews. Believe them, they aren't made up. Anyways after several minutes of looking around and getting ready to leave from lack of assistance from 2 different floor team members, CHRIS walked over and introduced himself, shook my boyfriend's hand, and asked us if we needed help. From start to finish CHRIS was spectacular. He was professional and knowledgeable, taking my boyfriend's measurements and finding him the perfect suit in literally under 5 minutes. He listened to our concerns and our price range, as this suit is being worn for a Wedding with a very short ceremony, and he went above and beyond. His customer service is truly impeccable- perfect if you ask me. My annoyance turned into praise and appreciation. He was absolutely wonderful. He deserves all the accolades for how well he assisted us. From start to finish I have 0 complaints because of him. Your other assosicates need a class on superior customer service and CHRIS would be able to give that class effortlessly. THANK YOU CHRIS. Keep being the amazing human that you are!"