Quest Diagnostics Cohasset, MA 02025

"I tried calling Quest Cohasset and got the the stupidest automated system ever, couldn't speak to a real person. (BS) Called my Doctors office to confirm blood work order was in. Doctors office confirmed order was in. So I scheduled and 7;45 appoint the next day. Showed up for my appointment. Told no order from my doctors office. Since Docs office wasn't open my trip was wasted. This not the first time QUEST screwed up and lost work order for Me. Wish there was another option, since their to cheap to pay someone to answer the dam PHONE."

"I was treated very nicely. The phlebotomis was great with me. She had no problem giving me a butterfly needle. I said 'ouch' and she said 'sorry honey'. I also had to give a urine specimen and I said I'm not good at that and she said I could use a 'hat'. You just put it over the toilet and pour it in to the cup after. A life saver. I would go back if I ever have to again. Thank you for your kindness!"

"I’m so glad I had such a positive experience here. I have an anxiety-inducing needle phobia but the lady was fabulous. I didn’t have an appointment and she helped me as a walk-in. She was super nice and kind to me as I cried. She also did an amazing job being gentle. Last year I had my blood drawn and I went to a different place (in Weymouth). It was a negative experience. I had a dark/ugly bruise for weeks after. The lady in Cohasset left no mark. I’m very impressed. Thank you, Quest lady!"

"I wanted to make sure I came on here today so let you know how great my experience at quest was. I have a severe needle phobia and it was not easy for me to walk though the doors. I made sure I told them about this and they were very receptive and understanding. I asked them to use a butterfly needle and they were happy to do that for me, as well as making sure I was in a chair that reclined to keep me comfortable where she checked in multiple times to see how I was doing. I was in and out in about two minutes, thank you for the great experience and kindness today!"

"They're just rude here. I went in for blood work and when I told them to bill my insurance and if I owned anything I'd pay it after the girl at the front desk rolled her eyes at me. Why they're suddenly demanding payment JUST IN CASE your insurance doesn't pay for something is ridiculous. No I don't want a credit on my account when my insurance pays for everything because I don't have a deductible or co-insurance. Bill my insurance and if they don't cover something you can send me a bill for that. Just like the fact that I was there last week for a blood draw for work and they had my insurance but I go today and they suddenly don't."