Walgreens

"I had surgery yesterday, pain meds called in to Walgreens in Norway. Automated system not working when trying to check the status. My boyfriend called and spoke with the manager and was told they were short staffed and had 500 prescription to fill. Then she hung up on him. In the meantime I and suffering in pain due to having a metal plate put on my ankle. So done with Walgreens."

"I needed a tetanus shot which I was told I could just walk in and get when I called. I have now been waiting over an hour. After completing paperwork, I was told to have a seat. I informed them that I am a registered nurse and completely qualified to administer the shot. I also offered to provide them my nursing license for confirmation of that. After approximately 1 hour of waiting one of the pharmacy techs came out and asked for my name and could I please tell her what it was that I was waiting for. I answered all her questions. Shortly after that the pharmacist stuck his head out into the lobby where I was waiting and asked me across the room if I had my medical records from when I last received a tetanus shot. I told him I had not received a shot within 10 years and that was in an emergency room somewhere and no I did not have the records with me. His response was "well it's kind of iffy if you don't have your records" I told him that I did not believe most people carried emergency room records with them from visits that happened over 10 years ago. I also explained that my doctor had attempted to call in a script for me to receive a tetanus shot but was told there was no need to do that because I could just walk in and get one. His response was "hmmm well I will give it to you". He then disappeared back into the pharmacy. About 10 - 15 min later I was called up to the register to pay for the shot I still had not received.. Finally 2hrs after arriving I received my shot!"

"Always pleasant- when I go in pleasant. C'mon folks, let's adjust our attitudes when being served by retail places. Pharmacy people are personable and professional. I'm impressed and thankful our town has this Walgreens."

"Sunday 11/01/2020 5:45 PM I called before venturing out in the rain to the Norway Walgreens Pharmacy to verify pharmacy hours and to ensure that the influenza vaccine was available. I entered the pharmacy and patiently stood in line at 5:45 PM, 15 minutes before the pharmacy was scheduled to close. After the pharmaceutical employee assisted the customer at the drive thru she filled the prescription of the customer standing in line directly in front of me who arrived literally seconds before me. Then when it was my turn and I requested the influenza vaccine she refused and told me that the pharmacy closed at 6, despite the facts that I had arrived 15 minutes before 6 and that she had just assisted the customer directly before me. I work 60-70 hours six to seven days a week & when I call to verify pharmacy hours & arrive within that time frame to be refused service is completely unacceptable. I might expect this level of unprofessional & laziness from a fast food or gas station employee but certainly not from my local pharmacy."

"I brought 3 things to the cashier and they took 10 minutes to ring them up. Nothing wrong with machine, no conversation nothing they were moving at a snail speed. It happens no matter who’s working any register the whole store seems to be on low gas instead of high speed."