Farmington Ford, Inc.

"I wouldn't buy another vehicle from this company. After doing a double purchase prior. I had a transmission go at 110k and they told me it would of helped to do a fluid change at 30k. When I had them do all the services they skipped that one."

"Place is a joke, bought a '17 Ford Edge in 2020 from them, after a botched oil changed from them caused the engine to crack. Took them 3 months to replace engine and since then have had a cylinder misfire code come on regularly. Have brought it back multiple times with the code on for them to either say, it is caused by the new engine or that a new battery will fix it. They often clear the code, take it for a 5-minute test drive and say the code won't come on for them and to bring it back the next time it comes on. 12 times later and we still are having the same issue. Lost the transmission this summer, took them 6 weeks to replace it with a used on. Spoke with John the service manager about a loaner to be told they don't have any and the owner won't allow him to have anymore. When I said I would call back and talk to Mac, I was met with "He doesn't have time for you, that is why I get paid the big bucks". Worst customer service and service after the sale I have ever experienced. At 32 years-old I have a lot of car buying left in me and I sure know where I will never go again and where I tell anyone and everyone who will listen to avoid!"

"Friendly and knowledgeable staff. Easy place to find. I was complimented on my truck even though it's a 2012. They said it's a good looking truck with no rust. I travel quite extensively for my job, so upkeep for my truck is super important. I count on reviews, word-of-mouth and my gut instincts whenever I take my truck in to get serviced in an unfamiliar place. So far, I think I've been lucky. Thank you Farmington Ford, Inc!"

"We had such an amazing experience buying from Farmington Ford. From our salesman Eric and Jason who helped with our Financing. Our purchase was a spur of the moment, we saw the 2022 Ford Bronco, drove in and drove out with it. We loved our experience and tell everyone about it. I definitely would go back and give them my business."

"Talk about a seamless transaction… I am a “Snowbird “ living in Rhode Island summers and in Florida winters. During the winter of 22’ I went to order a MAVERICK, what I was faced with was, “sold out wait until fall for the 23’ order period,” In the fall of 22’ again what I was told from the Rhode Island dealership was “the 23’s were sold out in 4 days after the ordering period began.” To the web I went and this became my marriage with Farmington FORD. Jason, the sales manager was my contact person, we negotiated the purchase over the phone, what he said he delivered upon. In years passed I have dealt with a number of dealerships including premium dealerships and by far Farmington FORD has to be the dealerships I would first recommend. Being a web buyer they get five stars!!! Jason, was the best, knowledgeable in all aspects of the transaction and well versed on his product. Again five + ⭐️ stars!!!"