Dunkin'

"The food is on par but the staff is great."

"Whoever was working drive thru at 9:30am 11/11, incredibly rude. This has been my go-to Dunkin for years, it’s always consistent. I ordered my drink as usual, and for the first time I was asked if my latte was sweetened or unsweetened. I don’t know what she was talking about exactly because there had never been any confusion before- so i responded with “However it’s usually made, I believe it’s the vanilla shot” she SNAPPED “sweetened or unsweetened” to which I answered sweetened because at this point I felt uncomfortable with this interaction. She again, with more attitude, said THANK YOU in the most condescending tone. Like I’m sorry I don’t understand what you are asking, I’ve never been asked it before-trying my best here. It left the worst taste in my mouth. I get having off days but my GOD this was so bizarre, uncalled for, and just gross. Will avoid this location going forward."

"My frequency of visiting this location continues to become further apart after every visit. I always think well, maybe it's just new staff. I'll wait until they get better. It just doesn't seem to happen. Just once, I would love to take my last sip of coffee without gagging and spitting my coffee out because of a mouthful of coffee grounds. They are hard chunky grounds and it has literally been every visit. Starbucks is overpriced but it's worth paying double for my coffee to not gag at the end of the cup."

"Although my drink was drinkable, it was not what I ordered at all. I ordered a decaf macchiato with caramel, but they ended up making a normal macchiato that wasn’t decaf and had zero caramel. Keep in mind that I ordered the drink at 6 pm. Caffeine has a very vast and long-lasting affect on me, so I was up till 3 am due to the drink not being decaf. After this experience, I have developed PTSD. Every time I drive past a Dunkin Donuts, I get chills, I get flashbacks to 3 am, and I have difficulty breathing. Starbucks would have never done such a traumatizing thing to me. Therefore, I demand free decaf caramel macchiatos for one year and 5 free therapy sessions that all include a supply of donuts. I prefer chocolate glazed donuts for your information."

"I ordered 2 Boston Cream Donuts and this is how the TEENAGE GIRL placed my Donuts into my bag. I immediately called the Topsham Dunkin'Donuts and a female answered the phone and identified herself as the Store Mgr. I made an observation that the TEENAGE GIRL should have placed my 2 Boston Cream Donuts back to back rather than sticking the Chocolate fudge on top of my Donuts to one another. I then had to separate the Conjoined Twin Donuts. Worst of all the manager just said, "SORRY!" End of conversion. I won't return to this establishment!! Chef Perry"