Pizza Hut

"My husband bit into his 2nd slice of pizza to find it had a piece of glass in it... It cut his gums and he spit it out. We called the store and were told to bring it back. We brought it back and they gave us another pizza, and no refund. The counter person said our other food should be fine. He told us they would send it to a lab to have it tested to see where it came from.........? We did not feel safe eating any of the food, and will not be returning."

"If they get your order right, the food will be on par with other pizza huts. If you order delivery, the door dash can take 2+ hours. If you dine in, the interior isn't very clean, and the salad bar doesn't look very fresh, but it usually won't be overcrowded. If you call, the phones sometimes get rerouted to a call center halfway across the country, and they have no idea what's going on in the store. If you order online, the order is unlikely to be ready for carryout as quickly as the website estimates. I don't recall ever pulling up and being handed my order any faster than 15 minutes. Tonight at 2:40p, we ordered 6 pizzas online for pickup at 6:00p. The website failed when we checked on our order, so there was no way to see if it was done. We waited in line for 30 minutes, and when we got to the window they said none of the food was being prepared yet. "We could still make it if you want but I have no way of knowing how long that could take." I hate having to take a refund for food that I want."

"Ordered Veg Pizza, surcharge for X-cheese for pick up. Reg amt of cheese, just covered pizza. Teen at counter argued, yelled to someone in back, said pizza made to order. Didn't want to pay surcharge for what I didn't get. Mgr looked at pizza, took off surcharge. Was cold by the time I got it to the car, found it was missing toppings too. Phone number goes to national call center"

"The pizza here is as great as it always was. I would recommend the big dinner pizza box (which comes with 3 one topping pizzas) over any other deals if you are feeding a big family. Great variety of other options that aren't pizza. Delivery time isn't too bad but carryout is super fast if you can do it."

"Ordered the new melt. It took a little while to receive my order but they were extremely busy and I was impressed with the number of pizzas they were dishing out. Excellent teamwork and I was happy when I finally received my order. I opted for the meat lovers and it was pretty good. They brush it with butter and sprinkle parmesan cheese on top. I will definitely be ordering from there again."