Lowe's Home Improvement

"I wish Google gave negative stars, they don’t even deserve a 1. Lowe’s uses the worst vendors for installation. Since June 23 I have been waiting to get a screen door installed and it still hasn’t occurred. Whenever I call Lowe’s or went to the store they have not been able to get my screen door installed, yet they were able to get my money. They have the most incompetent people that works with them. I am a very unhappy customer and I would never use them to do installation if I do decide to purchase anything from them. Don’t use them! Horrible! FYI with your response in me calling I am tired of calling with lack of resolution. I have been doing that since last year. I just need you all to either give me my money back or get me my door and install it please."

"Wish I could leave zero stars. Went to lowes to get a pump for our basement and checked out some Christmas stuff that says 50 percent off and bought a doormat that had a sign on it and it says home decor but to me that u would figure it was it if there's a sign posted on the box. They called someone over and let me tell u she was the rudest person I ever met definitely wasn't customer friendly. She gave attitude at the checkout and was talking like I didn't know anything. I worked in retail and never heard the explanation that we put signs anywhere. Because of the stores I worked at if we put a sign up on something that wasn't on sale we had to give it to them for that price."

"My experience with Lowe’s was/is the scariest poor customer service I ever had in my life . My mother and I went in to purchase a stove and ended up living a nightmare . An employee from the store popped up at our house without any notice .is that a normal thing for Lowe’s ? That was the start of the cringey experience , then these random guys showed up to deliver the stove days later they were not able to communicate with me in English which was okay until they tried to hustle me out of $200 to pay for a stove installation which we already paid for . LOWES really got vendors out here that could potentially put a home at risk with people who are not qualified to do proper installations . Sounds real illegal .. they tried to leave the stove at my house however it was part of my installation contract that the installer brings the stove with them.I told them to take the stove back with them .I called the store to complain only one staff attempted to help and then directed me to speak to a manager on a Sunday which was a dead end. The manager didn’t really seem to care or have a concern but gave me the installers number . Once I finally was able to get the installers number to coordinate a date for installation, I thought we would be on the right track until the day of the delivery I called the Installer CRST and they told me my install had been rescheduled by me. I took the day off of work for this ? Lost pay and everything furthermore we had never Rescheduled This was false then the CRST staff proceeded to tell me 3 different other stories in the course of 90 seconds, LIES LIES LIES .long story short my mother and I have been going back and forth with Lowe’s and CRST since 11/5 with Lowe’s staff and CRST.Then someone from corporate called my mother yesterday and assured a proper install today. That did not occur , we were bamboozled. A stove was dropped off but no INSTALL. We can’t seem to get no help never mind the fact it’s the day before thanksgiving and we have no stove to cook for our children and family. We called and asked Lowe’s to come back and pick up this stove we don’t want this or there service . Now I have a random stove in my kitchen and can’t cook. Oh by the way no one has called us back but had the nerve to reschedule our install for 11/27. The disrespect is unbelievable. Is this place legit ?"

"Wow I went in today just to let some grass seeds and I learned so much thanks to Kristine. She was amazing she didn’t just push me to by the most expensive seeds just all the stuff I needed. I got the rapid grass grow and a 4 and 1 that has feed and weed killer. She was amazing she also helped me with my plants problem I brought plays that need shades but my garden had no cover so July plants burned. Thanks to Kristine I know what plants to get now that need a lot of Sun."

"It's Lowe's so as the name goes you get to find anything you need for home improvement projects. The shop is well stocked with items for both outdoor and interior needs - from quality and affordable furniture, appliances, construction equipments, storage, gardening, to storage sheds, etc. I like that the staff are very knowledgeable and really go above and beyond to assist customers. They also have a large parking lot which is handicap accessible."