O P Nail

"I didnt want to post this reveiw but i wanted to warn others. I've been going here since high-school. Unfortunately lately everything is rushed. 2 weeks ago I got a pedicure. The owner cut me on my big toe (right side) Now my toe starts to hurt so bad and turns white with puss. I go to the urgent care & it's infected. It still hurts so bad and I now have to go to the ER to continue treatment. Unfortunately I will not go back."

"If I could put 0 stars I would, this place is all about money and not customer satisfaction. While the lady was doing my toes she cut me because she was rushing and gave me a hard time about discounting the price. Honestly unbelievable and I’m surprised they haven’t went out of business yet… unreal"

"OP NAILS IS like a HIDDEN GEM! They are absolutely amazing. And do such a beautiful job on nails and the prices you cannot best with other places ! Michelle is amazing !! ⭐️ ⭐️⭐️⭐️⭐️"

"O.P nails needs to have a long thoughtful meeting with it's staff and reevaluate their customer service. I usually tell a nail tech what I want and give them full creativity power to deliver, most nail tech salons usually deliver. On a saturday morning after most of the salons in my area were booked I decided to try the one salon that had availability, O.P Nails. upon arrival I was greeted, asked what I want, the tech said she can deliver and to wait 5mins. over 15mins , an elderly woman prompted me to sit at desk seats away from the lady who said she'd do my nails. the older woman was rude and condescending in a way. when I told her that I had powder dip on my nails, she grabbed a plastic nail and proceeded to pulling the dip out, I screamed ouch! she looks at me with disgust. I told her usually my nails are dipped in acetone and the dip usually just peels off. she soaks my nails in ice cold acetone water, as she's doing that she's telling me how bad powder dipping is and how I should always get acrylic sets. She use a dremel to remove the rest of the dip.Once ready the older woman start applying the plastic nail on to my finger. I kept having to point out the obvious gaps between my nails and the plastic nail, she waves me off and said it will be fixed when I put the acrylic on. Moments later I am asked to sit in from of the original woman who would do my nails. We both sat there with very little to say. She seem to be in a rush, every customer that walks in she says 5 or 10mins to them. My nails started to look a mess and I tried so had not to be rude or disrespectful but I told her I didnt like the length or the shape, she said she'll fix it. After minutes of filling, my round now looks like an almond/ cat claws. I paid them and left in defeat hoping soon enough I'll feel different about them. Normally I tip generously and this time I walked out feeling terrible not doing so but the service and delivery of the product was a nightmare! Hours later I left, I called back and she said she'd fix it. Next day I showed up in the morning explaining my situation [uneven length, shaped off, gaps between my nail and acrylic nails] and the lady said she'd fixed it. I was relieved. After minutes of filing and painting, I noticed the nails looking worse than before. The paint accidentally smudged, point it out and she said it would fix itself once dry. The results were worse than the day before. The woman was not apologetic, if anything she was annoyed that she had to fix the problem, she would talk to the older woman and look at me and look at my nails which created an uncomfortable feeling. $45 for my experience was hell. The equipment doesnt seem to be sanitized, the customer service was terrible. The atmosphere was not what I expected out of a salon. I don't normally write negative review but I would highly not recommend this place."

"DO NOT GO HERE! I'm new to the area and didn't see the other reviews until it was too late. First red flag, it's one of the last businesses in an empty strip mall. The first lady Apparently didn't speak English and I'm 99% certain she wasnt licensed! When asking for a full set, she glued the nails half way up my own nail bed. I wouldn't let her finish. Now the other lady takes the 3 worst ones off, and it never got better. When asking about the gap between my nails and the fake (she didnt even glue the entire nail to my nail) she said she would fill it with acrylic bc it was too late to take off, offered for me to come back in a few days to fix for free.....NO WAY. I've been getting my nails done on and off for the last 20 years and I've never seen this! Every single nail underneath is either filled with extra acrylic or completely detached. My concern was them snapping off since they aren't held on by much. They are way longer than I like, the shape is terrible. The only thing I love is the color, bc I chose it. For a Monday night, for a new customer, I'll never return."