Innovation Health
3190 Fairview Park Drive, Falls Church, VA 22042
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Innovation Health is a leading insurance agency located at 3190 Fairview Park Drive in Falls Church, Virginia. Our mission is to provide innovative and comprehensive health insurance solutions to individuals and families in the United States. With a focus on cutting-edge technology and personalized customer service, Innovation Health is committed to helping our clients achieve their health and wellness goals. Contact us today to learn more about our insurance plans and how we can support your healthcare needs.
Reviews
"This place is a scam! Do NOT give them your card information! I was switching my Medicaid & was told I would be charged a one time $50 payment. Because it wasn’t open enrollment. What it was was a SCAM. The guy tried charging my card $263 that I did not approve. My bank text & I hit deny payment. & told him he would not even be charging my card $50 cas this seems like a scam. He ensured me that it was an accident on his end. I said well I’ve never heard of medicaid charging people anything & this seems like a scam so I will have to verify through Medicaid that this is legitament. He got nasty with me telling me to make the payment & I told him I was going to report him to Medicaid fraud. Here we are 12 days later & they charged my credit card another $263. I will be contacting the BBB about this company! So save yourself the trouble."
"They talked me into buying something I didn’t need and won’t give me my money back I still have not received my insurance cards it’s not legit you can’t even call them"
"In solid agreement with all reviewers above. Customer Care Services are farmed out to an Asian company. Absolutely no critical thinking there. Escalated my issue to the next level. On hold for 25 minutes. Was then asked to leave my phone number & I would receive a return call from the supervisor. 3 days later....no return call. This is not "customer care", this is a total waste of time. I dread having to call them again."
"This company is such a disappointment in customer care and customer service. They do not have the customer's best interest in mind."
"The WORST, do not recommend at all. As soon as I can I will change, there is no where to find a direct phone number for billing or an email. Nor a place where to send an email in general. Zero communication, they only have a phone number that people in Asia answer and they are as lost as the customer!!!!"
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