PANDORA Jewelry

"My sister came here to get a ring, the employee who assisted her was aggressive to begin with. You can tell she was ready to get her sale lol. She was on the younger side. When my sister finished her transaction, she showed me her ring after I was looking around the store and I told her it looked loose and that she should get a size smaller since we're here already. She goes back to the same young employee and asked to change the size to a smaller size and the employee just gave her an annoyed look and called over an older employee with short blond hair, which I assumed was in a higher position since she needed her to do something in the computer in order to make the change. We were both literally standing right in front of them and the younger employee who was helping my sister told the older employee that "she wants to get a smaller size now" and the other employee rolled her eyes and smirked and then the younger one laughed and said "I know". My sister and I looked at eachother realizing we both noticed it. Afterwards we just glared at them and left after getting the size needed. The older one was so confused as to why I was glaring at her. How oblivious can you be to not realize how nasty you are in front of others? At the time we were just too tired to start a fuss. It's funny because they couldnt just talk all that trash in the back? Or at least wait till we left ? LOL do they think they become invisible and sound proof behind the counter ? It's hilarious to see how they can get so worked up over their job. They must hate their job so much to be that miserable together in that little store. It sucks because if you live in the area, this is the closest one you can go to when things online are out of stock that they have in store instead. If you end up going there, don't let them step all over you."

"The absolute WORST customer service I have ever experienced. There are some workers that are actually enjoyable to be helped by, however most are rude and act as if the customers are stupid. I am appalled by the way these workers were treating not only myself, but other customers in the store."

"Probably the rudest store manager his name was Shawn, asked a simple question while standing inline and he gave prob one of the most ignorant and shortest answers. I understand they are busy but it wasnt a hard question. Listening to the way he speaks to the employees is very strange like the have to ask him for permission to do anything!"

"I just visited pandora in the deptford mall and nobody even greeted me. They greeted people behind me and told people around me if they needed help let them know. I'm directly in front of these sale representatives waiting for them to ask if I needed assistance and nobody ever said anything or helped ring me up. Asian btw"

"I recently visited the Deptford location and was assisted by Gianna, who was AMAZING!! She thoroughly answered every question and went the extra mile to insure I got exactly what I wanted and made the best purchase. Gianna, your customer service was stellar as well as your manicure!!! Thank you so very much!!!"