River Valley Pediatrics 531 Central Park Avenue, Scarsdale, NY 10583

"I have been with this practice for 6 years. If you read other reviews here, you may see some comments about the front staff. The staff has changed and I can say that they are super helpful and kind (especially Amanda) and it has been a real turnaround in my experience. I love both doctors (one is an allergist) and now that the office staff is caring and competent, I’m not considering switching. They are also offer very convenient hours and I’ve usually been able to get a sick appointment the day I need it, avoiding visits to PM pediatrics (urgent care). I’ve even done telemedicine appointments which has been great. I highly recommend. (They also have rapid PCR covid tests which has been a huge benefit.) UPDATE: practice has moved to white plains Ave near (the old) Lord & Taylor and combined with another practice. So far, very happy with staff and new docs. Though I still see Dr Haberman for our physicals, we saw a different doctor for an acute condition and I was extremely impressed with her ability to gain my 7year old’s trust. We were in and out pretty quickly and seen same day for an ear infection."

"To be clear, Dr. Haberman is great. BCHP billing, however, is atrocious. My experience with them since last spring has been a nightmare. They billed things to the wrong insurance (after we updated it), sent bills to the wrong address (again, after we updated them - we have two boys who always come into the office together and they updated one file but not the other, apparently.) We had been with this practice for years, they know us, and erroneously sent bills to collections that we didn’t even know existed, including a *$5 charge* (we take our credit very seriously!) Over the summer, they reversed what they erroneously sent to collections and then out of the blue the same, paid bill went to collections again in October, for which we just received a letter! I immediately called and they have no explanation for how this happened, and can’t get this resolved because the escalation office is “closed due to weather.” They will recklessly mess with your credit through no fault of your own, stay away from Boston Children’s! (We are obviously no longer using them.)"

"The doctor is not bad - we haven't used other pediatricians but have no complaints, really. I'm taking off stars because they're incredibly slow. Whatever time your appointment is, expect to wait 30 min to even see the nurse who takes basic measurements."

"Not a fan of this place. Pediatricians should be animated an friendly. This place is not that. Poorly ventilated. Rooms were hot and stuffy in the summer. Extended wait times even with an appointment (+30 min). Called I’m and was on hold for a long time. It didn’t seem like my child was that important to them. Definitely looking for another pediatrician"

"They're managed by Boston Children's Health Physicians. BCHP is terrible, will constantly send bills to try to get you to pay beyond what you are supposed to. I have to call my insurance company multiple times for every single visit, and the insurance concierge service keeps telling them that they're not supposed to bill. Stay away from any docs affiliated with BCHP, it's a headache."