Dunkin'

"Renovations are very nice. Man taking my order was very accommodating. Employee at window was impatient tapping her fingernails while I got correct change from my wallet. I am eating my food now. No napkin in the bag. I shouldn't need to ask for a napkin with a to go order."

"Very bad service. I never get what I ask for. All employees are brainless. I clearly told the employee 5 times that I want a strawberry donut and vanilla donut. But then also I got both vanilla donuts. WORRRRRRST service. I INSIDT everybody to completely avoid this place. I also request the owner to fire all the employees."

"It's gotten better since the last time I reviewed the store quality. One person there questions a lot of the orders. I think they just need a bit of encouragement because of self-confidence, but the people there are strong minded people. I think working with them over time will help encourage that person to have that self-confidence to get orders out and done quickly."

"The morning staff and coffee is excellent. Do not go here in the evening unless you want to pay for water and milk instead of coffee. By 6:15pm they have the new machines shut down and making your coffee out of pre-poured cups. And don’t say anything, you get attitude. Not going there in the evening anymore!!!"

"It took almost 20min to get donuts that were sitting in the case right in front of me...because everyone was only focused on making drinks. Then I was informed that the muffin I ordered and paid for already was out and the drink that I ordered and paid for already was missing almost all of the ingredients..... total cluster. The person who I'm assuming was the manager was very nice and apologized because there are a lot of new people. Clearly they need to improve their onboarding process."