Northeast Medical Group

"Never any availability. The lady who I spoke too is short and brief and did not want to help."

"Trying to make an appointment for my 81 year old mother for a hospital follow up from total hip replacement. Firstly, if you go there you know it is the WORST handicapped accessed office on the planet. Second I am a physician assistant, I was told directly I needed to change my work schedule to accommodate my mother’s hospital follow up. (No need to say, but I would be fired for telling the parents of my patients “you need to change your work schedule to accommodate my schedule”. A month ago we had to BEG for Paxlovid during a time when my mother and everyone else around her had Covid. As time is of the essence when starting the drug for a high risk person she was told she could not have the medication without being seen. I repeated 4 times she has Covid, she has a hip fracture and cannot leave her home. After having the APRN saw her on telemedicine she was given the drug the next day. Do NOT trust your family to this office or health network."

"The worst. Doctor is great, front desk staff and scheduling is abysmal!! But, after being frequently told there’s no appointments for my physical until next year, two years in a row, now my doctor is resigning (she probably wants to get the heck out of there too because they’re so disorganized!)"

"If you’re looking for a PCP to maintain your current regimen, do not seek out one here. Their level of communication is deplorable. They are more concerned about themselves and their own practice than prescribing you your necessary medications. I have been on the same benzodiazepine regimen for years. Since seeing a physician at this group, they have cut my doses in half and only prescribe you 3-7 day dosages at a time. It takes at least a full day to get a message to a doctor to refill prescriptions, they rarely check MyChart, and are very difficult to get an appointment with. Desperately looking to switch immediately, highly do not recommend."

"I have been going to this practice for about 5 years now. Providers continually disappoint in communication. Referrals do not go anywhere unless you call 5+ times to remind them to do it. On multiple occasions prescriptions have not been refilled on time, causing me major withdrawal symptoms for DAYS until they finally respond to the refill request. Certain providers also see my family members and have told me sensitive information regarding them and told my family information about me even though they are not listed on my HIPAA release. Office often contacts my mother regarding medical updates even though I have only gone here as an adult and she has never been on my HIPAA or given her phone number. I constantly have to change providers due to them leaving the practice. I am not notified of their departure until I attempt to schedule with them. I will be searching for a new practice and urge others to find a practice that is more organized."