Lovesac

"Sales lady was very rude and ignorant towards my mother we decided to take our business elsewhere"

"Very friendly staff was helpful with my questions and gave great advice."

"Five stars alone does not justify the wonderful experience we had at your store. Maritza is kind, helpful, professional, and extremely knowledgeable! She went above and beyond to help us with all questions when we arrived at the store. We did a bit of research prior to visiting the store (for months!) and more or less knew what we wanted. She gave us great detail on all specs inside and out. She walked us through the depth, sizes of the couch and cushions, maintenance, dog-friendly options etc. and printed out a map with measurements that was very helpful when we came home. Additionally, Maritza pointed out the Heroes discount which I was eligible for! I’ve never experienced such excellent customer service and assistance especially with a large furniture purchase. We held off buying a couch for awhile since we always feel so pressured when going to a showroom. This was not the case at Lovesac. I truly believe your product sells itself, however, your staff goes above and beyond! We felt truly valued as customers. I called back today to finalize my purchase as Maritza put in the quote for me last night so we could easily access what we went over in the showroom. Once again, she was so kind and helpful with the process and explained everything in great detail. Maritza is a true gem of an employee and we hope that she is recognized for her outstanding knowledge and kind, courteous and professional demeanor. We can’t wait for our Lovesac sactional to arrive!"

"We had such a great experience Ariella was so helpful and her understanding of people is something that’s hard to find. Thank you"

"This store in the smith haven mall was a great surprise! The women that worked there were extremely helpful, knowledgeable and friendly and helped my fiancé and I purchase a great couch and we couldn’t be happier and are so excited !!! Very helpful with the process as well because it can get confusing but they made it super easy ! Will definitely be going back to expand our Sactional !!!"