Scotty's Auto Repair

"I decided to bring my Jeep to Scotty's based on a positive first experience with getting my wheels balanced a few months ago; but, unfortunately, my recent encounter with getting my back brakes replaced left me dissatisfied. While the staff was friendly, they changed the price 4 separate times while holding my car. Initially quoted a decent price, I was shocked when, after I already left, they informed me of a doubled cost. I understand minor adjustments, but doubling the price seemed unreasonable and shady. Despite explicitly instructing them not work on my car after disagreeing with the pricing, they continued anyways. Apparently they don't communicate with one another. Although the work they did was good, and after some negotiation, we settled on a price - but only for the replacement of one wheel cylinder. Curiously, when my brother called for a quote on the same job for his car, he was given a quote half of what I paid. Unfortunately, they've lost my business and I'm left unsure if this incident happened because I'm a woman. EDIT: I had to bring my car to a different mechanic because my brakes were still not working correctly. The new shop found pieces that were put in wrong and a piece that was backwards. In a few weeks, my brakes would've been completely shot all over again. Scotty's has lost my business forever."

"Honest and quick! Got me back my car fixed as soon as possible,very thoughtful making sure it would be okay to keep for another day and that I had transportation. Will recommend to anyone looking for a mechanic in Stamford."

"They were extremely helpful and fit me in on a Saturday morning while I was on the road back to North Carolina. I had the dreaded blinking check engine light and they replaced the spark plugs and got me back on the road in just a couple of hours. I made it home with no problems after that! Thank you!"

"Great place, and great people. Issac is a rockstar, and helped me with some thunking sound in my beloved and very old car. Everything was solved, pricing was reasonable, and Scotty communicates like an expert. No one tried to upsell me anything, just fixed my problem and sent me on my way. Will definitely go back to these guys."

"Wow. This place is the real deal. They give 5 star service and at the same time give you the local owned feel. At a time where most businesses are cutting their service quality to just make an extra dollar, it's great to see that some are going above and beyond for their customers. Scotty's is that place that takes it's service seriously. I visited the location with an emergency on my Jeep Grand Cherokee and they handled the situation beyond my expectations. And all the staff is friendly and gracious. I will forever be a customer of Scotty's based on this experience. I recommend you use them too!"